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nbn® Australia

Enterprise Network Engineer

Posted 4 Days Ago
Be an Early Applicant
In-Office
Melbourne, Victoria
Mid level
In-Office
Melbourne, Victoria
Mid level
The Enterprise Network Engineer will manage outages and ensure availability of high-speed fibre products, supporting customers with incident management in a 24x7 environment.
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Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as a Network Engineer reporting to the Network Manager NMC Core and Enterprise.

A bit about your role

The Network Management Centre (NMC) within C&NS ensures the availability of the nbn network to deliver exceptional customer experience and meet uptime targets. The Network Engineer role provides technical expertise and assurance for Enterprise Ethernet—nbn’s high-speed fibre product offering up to 10Gbps and 99.95% availability—supporting business and government customers with 24x7 service.

Responsibilities include managing outages, coordinating with external customers (e.g., enterprises and RSPs) and internal teams to meet strict restoration SLAs, while working an 8-hour daytime shift within a 12-hour window, Monday to Friday.

A bit about you

You have strong telecommunications network experience including nbn Aggregation, FTTn, FTTp, and HFC technologies. The ideal candidate has practical experience in Tier 2 level technical support or above, including incident management in a 24x7 NOC.

Key skills include high attention to detail, analytical problem-solving, negotiation, and excellent communication. Proficiency in MS Office, network incident management tools (Remedy, Netcool), and adherence to safety and compliance standards is essential. The role requires self-motivation, ability to work under pressure, and flexibility for shift or non-shift environments.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a 7 months fixed term opportunity and applications for this role will close at midnight, Sunday 14th December 2025

To be eligible to apply for this role, you should have valid working rights in Australia.

Worker Type

Fixed Term (Fixed Term)

Time Type

Full time

Top Skills

Ethernet
Fibre
MS Office
Netcool
Remedy
HQ

nbn® Australia North Sydney, New South Wales, AUS Office

Level 13, 100 Mount street, North Sydney, NSW, Australia, 2060

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