Partnership Manager

• Competitive Salary + Bonus + Annual Reviews
• Flexible Work Hours | Hybrid Model
• Wellbeing Benefits – Mental, Physical & Financial Support
• Work with experienced and skilled colleagues who support each other
• Work in a fast-paced role with lots of room for growth & development

Why join us?

Whatever your ambitions, take your career further than you ever imagined. If you’ve never considered insurance before, think again! With diverse, meaningful projects and a global network of opportunities, we offer so much more. 

We invest in our people and partnerships. Our learning experiences are vast, including exclusive industry accreditation, and we're building capability for the future, both for TAL and the broader industry. When challenges arise (and they will), our supportive team will be there to help you grow. 

Thrive in a workplace where we tackle challenges together, solve problems, and celebrate each other’s successes.

We’re looking for a driven, relationship-focused Partnership Manager to join our Group Life team in Sydney. The TAL Partnerships team ensures our superannuation partners receive exceptional service, leading direct interactions and working with internal teams to meet partner expectations. We focus on building long-term, sustainable relationships that create value for both TAL and our partners.

In this role, you’ll be the primary point of contact for key corporate and superannuation fund partners, supporting everything from claims and technology updates to member experience and regulatory requirements. You’ll build and maintain trusted relationships with internal and external stakeholders to deliver the best outcomes. This is a very fast-paced role with lots of enquiries coming in daily so if you can multi-task, confidently work across multiple funds where your stakeholders come first, this role is for you.

This is a permanent full-time opportunity with an ideal start date of mid-January 2026.

In this role you will: 

• Manage and strengthen relationships across multiple superannuation fund partners, ensuring they receive exceptional support and guidance.
• Navigate daily partner enquiries across claims processes, technology updates, member experience initiatives and regulatory requirements.
• Work across multiple group superannuation funds, each with their own processes and ways of working, ensuring seamless service delivery.
• Collaborate closely with internal teams across Claims, Technology, Product, Corporate Affairs and broader business units to meet partner needs and uplift overall experience.
• Support continuous improvement initiatives by leveraging data, insights and partner feedback to drive better outcomes.
• Represent TAL with professionalism, curiosity and a proactive approach to problem-solving and stakeholder engagement.

• Experience in group insurance, wholesale insurance, or superannuation (2+ years preferred).
• Background in master trust, corporate insurance, or consulting within superannuation/life insurance highly regarded.
• Strong relationship management skills with the ability to operate in a fast-paced environment and manage high enquiry volumes.
• Proficiency in PowerPoint and Excel essential; experience with Power BI and Co-pilot highly beneficial.
• A growth mindset - driven, curious, eager to learn, with the ambition to develop and grow within Group Insurance long term.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.