Own post-sales technical partnerships with enterprise merchants across Afterpay and Cash App. Identify growth opportunities, improve integration health, troubleshoot web and POS integrations using HTML, CSS, and JavaScript, and drive product adoption. Partner cross-functionally on feature requests, incident response, monitoring, documentation, merchant reviews, and commercial outcomes. Use data, AI tools, and monitoring platforms to proactively detect issues and improve portfolio performance.

Lead and scale Afterpay’s Australia and New Zealand SMB and Franchise sales organization across BDR, inbound, outbound, and complex franchise motions. Own revenue strategy, sales processes, forecasting, pipeline health, deal execution, merchant acquisition, and cross-functional partnerships. Develop leaders and sales talent, improve scalable playbooks, shape ideal customer profiles and value propositions, negotiate with senior decision-makers, and represent merchant needs internally while driving performance and revenue growth.