Jobs at BAI Communications

Manage strategic relationships with SBS, First Nations, and community broadcaster accounts. Develop account growth and retention strategies, identify commercial opportunities, support renewals and negotiations, forecast revenue in Salesforce, and resolve customer challenges. The role also leads First Nations engagement initiatives, represents BAI in industry forums, and collaborates across service delivery, legal, finance, operations, and leadership teams to deliver customer and community outcomes.

Manage and grow strategic colocation accounts across telecommunications and infrastructure markets. Responsibilities include customer relationship management, site applications, equipment upgrades, renewals, commercial proposals, negotiations, revenue growth, pipeline forecasting, issue resolution, Salesforce data management, and collaboration with technical and operational teams. The role supports carriers, enterprise customers, government agencies, and critical communications stakeholders across Australia.

Designs, specifies, tests, and commissions electrical infrastructure supporting broadcast and critical communications networks. Responsibilities include switchboards, distribution systems, standby power, renewable energy integration, compliance reviews, fault-finding, asset lifecycle support, site inspections, and stakeholder coordination. Requires at least five years of electrical engineering experience, Australian standards knowledge, commissioning expertise, commercial electrical systems experience, and willingness to travel to operational sites.

Provides Level 2 technical support for complex incidents across communications and network infrastructure. Responsibilities include advanced fault diagnosis, major incident support, network performance analysis, problem management, configuration monitoring, SLA reporting, documentation, and mentoring. The role requires 3–5+ years in telecommunications, ICT, broadcasting, network operations, or technical service environments, with strong troubleshooting, communication, and ITIL knowledge. It is office-based due to privileged access to essential systems and requires a criminal history check.