The Customer Support Manager leads the contact centre, enhances customer experiences, optimizes operations, and manages a distributed team across Australia and the Philippines.

Lead product strategy and delivery for Brighte's loan application experience. Optimize and automate onboarding, verification, underwriting, and repayment workflows using analytics, experimentation, and AI while balancing growth, risk, compliance, and customer trust.

The Senior Compliance Manager will oversee compliance operations, provide regulatory advice, manage governance, and ensure adherence to financial services obligations.

Brighte seeks passionate individuals for future roles in Operations, like Customer Support, Collections, and Credit Underwriting, aimed at providing exceptional customer experiences in clean finance.