Datadog Offices

Investigate complex customer escalations involving authentication, authorization, identity, enterprise administration, audit records, dashboards, and data visualization. Lead technical calls, coordinate cross-functional investigations, mentor support engineers, provide training, partner with Engineering and Product, and develop internal debugging tools and workflows.

Drive net-new customer acquisition across mid-market accounts by converting inbound leads, prospecting technology leaders, managing the full sales cycle, negotiating, conducting technical demonstrations, and closing opportunities. Collaborate with Sales Development Representatives and internal stakeholders while using structured sales methodologies and sales prospecting tools. The role requires regular travel to client sites across local and regional areas.

Source and engage active and passive candidates for complex, high-volume roles. Partner with recruiters and stakeholders to develop tailored sourcing strategies, build talent pipelines, map talent markets, promote openings internally, and identify diverse candidates through creative research and prospecting. Manage sourcing campaigns, analyze messaging effectiveness, support recruiting events and projects, and convert passive prospects into qualified candidates.