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Fintech • Software • Financial Services
Manage inbound phone and email customer enquiries, resolve complex issues, escalate when necessary, and build positive relationships with customers and internal stakeholders. The role requires strong communication, problem-solving, customer service, and case-prioritisation skills in a fast-paced environment.
Fintech • Software • Financial Services
Manage remuneration review activities, salary recommendations, market benchmarking, compensation communications, workforce analytics, reporting, dashboards, job architecture, and remuneration frameworks. Partner with People & Culture, Finance, and business leaders to provide workforce insights and support planning, talent decisions, governance, WGEA submissions, Board reporting, and remuneration compliance.
