Manage receipting and allocations in Accounts Receivable, perform reconciliations, support financial operations, and communicate with customers.

The Account Manager will manage relationships with SME customers, achieve sales targets, provide market insights, deliver business reviews, and ensure high customer satisfaction.

Handle inbound phone and email customer enquiries, resolve complex or ambiguous issues, escalate when needed, build strong relationships with customers and internal stakeholders, and ensure high-quality, professional service outcomes.

Lead a team of engineers in cloud and hybrid environments, focusing on automation, CI/CD pipelines, and infrastructure governance for optimal service delivery.