Grafana Labs
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As an Observability Architect, you will enhance customer experience by managing technical relationships, providing consulting, and ensuring product implementation and optimization. You'll guide clients on their observability maturity journey, conduct technical reviews, partake in customer onboarding, and advocate for customer needs within Grafana Labs.
The Senior Solutions Engineer will collaborate with the Sales team to promote Grafana's value, manage technical engagements with customers, deliver product presentations, and communicate feedback to internal teams. The role also involves producing documentation and other enablement materials.
The Senior Enterprise Account Executive will be responsible for prospecting and closing new business, managing sales processes, and building relationships with clients across the APAC region. Key duties include achieving sales goals, handling customer requests, and conveying the value of Grafana's products.