Jobs at Greencross Pet Wellness Company

Process accurate, timely weekly and fortnightly payroll for more than 7,000 employees. Maintain payroll, personnel, and time-and-attendance records; support superannuation, payroll tax, PAYG, workers compensation, and award compliance. Prepare reports, respond to payroll enquiries, document procedures, ensure legislative compliance, and identify process improvements while collaborating with teams across a multi-site organisation.

Supports the transition from RxWorks to Vetera across specialty and emergency veterinary hospitals. Reviews clinical services, procedures, workflows, codes, bundles, and billing structures; maps legacy data to future-state Vetera configurations; identifies gaps and standardization opportunities; validates workflows; supports testing, pilots, hospital readiness, education, adoption, and requirements documentation. The role requires veterinary domain knowledge, analytical problem-solving, stakeholder engagement, and process improvement expertise.

Configure clinical services, procedures, bundles, billing rules, pricing models, and catalogues in Vetera for veterinary hospitals. Translate approved business and clinical requirements into tested system configurations, map legacy RxWorks data, maintain documentation and decision logs, validate invoices and workflows, and support pilot sites, cutover, and go-live activities across multiple locations.

Own complex CRM and customer data analysis using SQL, segmentation, campaign measurement, test-and-control analysis, reporting, and visualization. Partner with senior stakeholders to translate insights into recommendations that improve retention, engagement, targeting, and growth. Automate reporting processes, create compelling insight narratives, and contribute technical expertise to strengthen team capability.

Provide front-desk support at MVSC Glen Waverley and Essendon Fields: welcome clients and vets, manage phones and appointment scheduling, handle emails and payments, maintain accurate records, and perform general reception and administrative duties including occasional Saturday shifts.

Provide remote telephone triage, pet health advice, appointment bookings and customer support for Greencross clinics. Manage enquiries, support pet health reminders, follow procedures, and deliver excellent client experiences while working independently within a remote vet nurse team.

As an ESG Analyst, you will collect, validate, and analyze ESG data, ensuring accurate reporting and compliance with environmental regulations while identifying opportunities for improvement.

Provide rapid triage, monitoring and advanced nursing care for emergency and critically ill veterinary patients. Administer blood products, CRIs, analgesia, emergency drugs, and assist with CPR, intubation, thoracocentesis, central lines and mechanical ventilation. Manage emergency admissions, stabilization, records, and coordinate care with veterinarians and specialists while maintaining high clinical standards and contributing to a collaborative learning culture.

Serve as first point of contact for clients and pets, manage a busy multi-line switchboard, triage emergency enquiries, coordinate appointments, maintain client records, process payments, liaise with clinical staff, keep reception welcoming and organized, and support general administrative tasks across varied shifts.

Provide critical nursing care to ill and injured patients, collaborate with veterinary specialists, and train emergency nurses in the Critical Care Unit.