Jobs at Greencross Pet Wellness Company

Manage the Accessories category end to end, including category strategy, trade performance, range and product development, private-label and exclusive products, pricing, promotions, supplier negotiations, inventory availability, and budget outcomes. Develop customer-led opportunities, optimize channels and planograms, improve promotional effectiveness and margins, and lead, coach, and develop a high-performing category team.

Owns supply chain master data, EDI, and business systems governance while aligning business and IT teams. Leads MDM and ERP implementation, EDI rollout, process improvement, roadmap development, project delivery, change management, stakeholder engagement, end-user training, and post-go-live prioritization. Requires strong supply chain experience, project and systems expertise, stakeholder influence, reporting ability, and agile delivery experience.

Coordinates quality assurance, regulatory compliance, supplier audits, risk assessments, non-conformance investigations, customer incidents, product withdrawals, recalls, and QA reporting for private-label products. Maintains quality protocols, compliance documentation, supplier programs, and incident records while collaborating with internal teams, suppliers, and third-party agencies. Supports regulatory reporting and communicates quality-related resolutions to customers and senior management.

Migrate, remediate, edit, and quality-assure website content in Directus for a new digital platform. Responsibilities include using approved CMS components, managing images and assets, applying brand and accessibility standards, implementing SEO recommendations, proofreading pages, and coordinating with project managers, developers, designers, agencies, and content owners to support launch readiness.

Provides expert employee relations advice across retail, veterinary, support office, and supply chain operations. Manages workplace investigations, grievances, misconduct, performance matters, compliance, policy interpretation, and employment relations cases. Supports Fair Work Commission matters, industrial relations projects, leader training, and resource development while ensuring alignment with the Fair Work Act, National Employment Standards, awards, and company policies.

Provide front-desk support at MVSC Glen Waverley and Essendon Fields: welcome clients and vets, manage phones and appointment scheduling, handle emails and payments, maintain accurate records, and perform general reception and administrative duties including occasional Saturday shifts.

Provide remote telephone triage, pet health advice, appointment bookings and customer support for Greencross clinics. Manage enquiries, support pet health reminders, follow procedures, and deliver excellent client experiences while working independently within a remote vet nurse team.

As an ESG Analyst, you will collect, validate, and analyze ESG data, ensuring accurate reporting and compliance with environmental regulations while identifying opportunities for improvement.

Provide rapid triage, monitoring and advanced nursing care for emergency and critically ill veterinary patients. Administer blood products, CRIs, analgesia, emergency drugs, and assist with CPR, intubation, thoracocentesis, central lines and mechanical ventilation. Manage emergency admissions, stabilization, records, and coordinate care with veterinarians and specialists while maintaining high clinical standards and contributing to a collaborative learning culture.

Provide critical nursing care to ill and injured patients, collaborate with veterinary specialists, and train emergency nurses in the Critical Care Unit.