Search the 12 jobs at GROW Inc

The Implementation Manager is responsible for managing cutover activities, developing project plans, coordinating resources, and ensuring efficient project execution within the Superannuation industry. They will facilitate cross-functional meetings, coordinate maintenance windows, identify risks, and enforce governance frameworks.

The Project Coordinator will assist in project management activities including resource coordination, stakeholder communication, budget preparation, and risk analysis. They will support the Project Manager in developing project plans and ensure that project objectives and standards are met through quality reviews and comprehensive documentation.

As a Financial Crime Analyst, you will analyze financial transactions to detect unusual activities, supporting the Financial Crime Compliance Program. Responsibilities include conducting investigations, assisting with KYC/CDD/ECDD processes, producing reports, submitting Unusual Activity Reports, and engaging with stakeholders.

As an Incident Analyst at GROW Inc, you will analyze incidents to determine their impact, develop resolution plans, and work with teams to improve solutions. Responsibilities include managing incidents, providing support for documentation and training, and performing trend analysis to drive process improvements.

As a Superannuation Administrator at GROW, you will process assigned work accurately within SLAs, support team members, identify risks and facilitate continuous improvements to operational efficiency, while participating in root cause analysis for risk mitigation.

The APRA Reporting Analyst at GROW Inc assists in delivering APRA reporting services, prepares quarterly and annual APRA returns, manages relationships with clients and stakeholders, and helps ensure compliance with service level agreements. The role involves identifying improvements in reporting processes and preparing high-quality documentation for clients.

The Senior Fund Accountant will prepare year-end financial statements, monthly activity reports, quarterly and annual APRA returns, income tax returns, and month-end reporting. They will also review reconciliations and ensure accuracy in financial journals and daily financial reports, as well as oversee junior accountants' work.

The Junior Fund Accountant is responsible for preparing cashflow reconciliations, reviewing unit prices, processing fund transfers to the custodian, and handling daily banking transactions. Additionally, the role involves supporting cheque payments, preparing daily bank and general ledger reconciliations, and assisting in month-end management reporting while ensuring compliance with service level agreements.

As a Project Manager at GROW, you will oversee the governance and delivery of key initiatives, ensuring client objectives are met. Your main responsibility will be leading the transition of clients from legacy platforms to the DLTA platform while enhancing the project management center of excellence and ensuring a great customer experience.

Establish and oversee effective reporting, manage cash flow forecasting and budgets, implement tax framework, lead transition to enterprise-grade ledger system, support governance policies, oversee finance processes

As a Team Leader in the complaints department, you will oversee the resolution of member complaints in a financial services context. You'll manage both simple and complex complaints, influence process improvements, and deliver fair outcomes while providing insights to prevent future issues. Your role involves leading a team focused on exceptional customer service and effective negotiation.

The Dispute Resolution Specialist will manage the end-to-end complaint handling process for superannuation complaints, ensuring fair outcomes and influencing improvements in customer experience. Key responsibilities include effective decision-making, exceptional negotiation, and collaboration within the team.