Jobs at HUB24 Limited

Lead end-to-end product design for complex enterprise and investor experiences across financial reporting, transactions, administration, engagement, and platform workflows. Translate business, customer, technical, and stakeholder needs into practical design solutions through discovery, journey mapping, interaction design, prototyping, validation, and delivery support. Partner with product, engineering, operations, and external stakeholders; facilitate workshops, influence decisions, apply design systems, and simplify complex financial workflows.

Designs, develops, tests, and maintains secure, scalable software applications supporting HUB24’s core platform and digital capabilities. Responsibilities include resolving technical issues, contributing to system design and planning, maintaining documentation, participating in Agile ceremonies, meeting delivery and quality standards, and supporting continuous improvement. The role requires Microsoft .NET and web development experience, relational databases, CI/CD, automated testing, and collaborative problem-solving.

Lead the Investment Administration team’s daily operations, overseeing workflow, reconciliations, fees, treasury processes, transactions, quality, risk and service delivery. Coach and develop team members, resolve complex client and operational matters, manage stakeholder relationships, and drive process, control and efficiency improvements. Support business change and maintain strong partnerships across Operations, Client Services, Product, Technology, Compliance, Finance, Risk and external investment partners.

Analyzes internal and external data to create trusted analytical assets, dashboards, reports, models, and automated analysis. The role applies SQL, Python, statistical methods, and visualization techniques to support business decisions, identify trends, improve data quality, and provide commercial insights. It partners with stakeholders across Finance, Risk, Product, Operations, Technology, and Distribution while collaborating with engineering and visualization teams.

Leads HUB24’s managed portfolios and investment menus function, setting product strategy, commercial policies, pricing, provider partnerships, governance frameworks and growth plans. Builds a specialist team, manages fund manager and model provider relationships, oversees portfolio changes and new investment structures, and collaborates with Product, Technology, Investment Research and Governance teams. The role requires strong expertise in managed accounts, investment distribution, commercial negotiations and Australian regulated wealth platforms.

Design, deploy, and operate secure, scalable cloud infrastructure across GCP and AWS, with a primary focus on GCP. Build Terraform modules, improve CI/CD and automation, troubleshoot complex cloud and networking issues, establish engineering standards, document solutions, support incident response, and mentor engineers. The role partners with architecture, security, development, network, and operations teams while contributing to AI and automation initiatives.

Manage the implementation of regulatory and legislative changes across products, platforms, and business processes. Translate requirements into actionable business and delivery plans, coordinate impact assessments, track risks and dependencies, maintain implementation traceability, support regulatory reporting, facilitate cross-functional workshops, and provide governance updates to senior stakeholders.

Establish and embed HUB24 Finance’s first-line risk capability. The role will identify and document processes, obligations, risks, and controls; assess and test control effectiveness; review evidence; monitor remediation; coordinate Workday risk documentation; and report gaps and progress. The manager will also develop guidance and tools, work closely with Finance leaders and process owners, and transition ongoing risk responsibilities back to Finance.

Own and evolve HUB24’s platform product roadmap across adviser and investor experiences. Lead discovery, requirements, prioritisation, delivery, launch and continuous improvement for initiatives including onboarding, trading, payments and portfolio functionality. Translate customer and business needs into product requirements, user stories and acceptance criteria while partnering with UX, Technology, Operations, Growth and Scrum teams. Use research, usage data and market insights to guide decisions and communicate priorities, trade-offs and outcomes.

Supports financial data feed delivery and improvement by gathering requirements, analyzing transactions and integrations, documenting user stories and process flows, coordinating testing and defect management, investigating feed issues, and maintaining operational documentation. The role collaborates with internal technical and business teams and external providers while contributing to Agile ceremonies, data quality improvements, automation, and operational enhancements.

Coordinate delivery across the Data Products portfolio, managing implementations, migrations, testing, regulatory requirements, risks, dependencies, milestones, and stakeholder communications. Lead multiple concurrent workstreams, facilitate meetings and workshops, maintain delivery plans and reporting, and ensure actions and deliverables remain on track. This hands-on role partners with Product, Technology, and business teams in a fast-moving technology environment.

Designs and operates enterprise cloud platforms, infrastructure as code, Kubernetes environments, CI/CD pipelines, observability, and reliability practices. Leads automation, security, incident management, vulnerability remediation, and production improvements while partnering across engineering, cybersecurity, product, and testing teams. Provides technical leadership, mentoring, architecture input, and platform strategy guidance. Requires substantial experience with cloud engineering, DevOps, high-availability production systems, modernization initiatives, Agile delivery, and stakeholder engagement.

Provide oversight and assurance of material service providers to support Trustee governance and regulatory compliance (SPS 515, CPS 230). Analyse provider reporting and member outcome metrics, conduct desktop and deep-dive reviews, track remediation, support product governance and incident/BCP obligations, prepare reports for management and trustee committees, and contribute to continuous improvement of controls and member communications.

Support reliable, scalable production environments through incident management, observability, cloud operations, system administration, container support, vulnerability remediation, and automation. The role uses SRE practices such as SLIs, SLOs, error budgets, incident reviews, and on-call support across AWS, GCP, Linux, Windows, Docker, and Kubernetes environments.

Designs, implements, and coordinates security solutions across cloud, on-premises, and hybrid environments. The role improves security posture, embeds secure-by-design principles, supports security operations, contributes to policies and compliance activities, manages vulnerabilities and risks, and provides technical leadership and mentoring. It partners with architecture, engineering, development, operations, vendors, and stakeholders to advance HUB24’s cyber security roadmap in a regulated environment.

Support and analyse risk and compliance data, extract insights from risk systems (including Protecht), prepare Board/committee reports and dashboards, partner with stakeholders to validate information, assist monitoring and compliance reviews, and contribute to improvements in risk data quality, processes and the risk and compliance framework.

Embed security-by-design across cloud infrastructure, CI/CD pipelines and APIs. Design and implement secure pipelines, automate security testing and monitoring, enforce IAM and API security, support compliance and audits, and advise engineering teams on security controls in a regulated financial environment.

Support Line 2 AML & Fraud operations by performing CDD/ECDD/KYC reviews, investigating sanctions/PEP/adverse media and transaction alerts, preparing SMRs, conducting periodic KYC reviews, maintaining AML case records, producing risk reporting, and supporting quality assurance and process improvements.

Lead end-to-end delivery of HUB24's AML/CTF reform program: create and manage implementation roadmap, translate legislation into policies/processes, drive system and governance changes, coordinate business readiness and stakeholder engagement to ensure regulatory compliance.

Support Line 2 AML & Fraud operations through CDD/ECDD/KYC reviews, sanctions/PEP/adverse media investigations, transaction monitoring, SMR preparation, periodic KYC remediation, AML system recordkeeping, reporting, and stakeholder collaboration to strengthen AML/CTF controls.