Jobs at HUB24 Limited

Coordinate delivery across the Data Products portfolio, managing implementations, migrations, testing, regulatory requirements, risks, dependencies, milestones, and stakeholder communications. Lead multiple concurrent workstreams, facilitate meetings and workshops, maintain delivery plans and reporting, and ensure actions and deliverables remain on track. This hands-on role partners with Product, Technology, and business teams in a fast-moving technology environment.

Conduct risk-based testing and reviews of risk and compliance controls, provide independent oversight, identify control gaps, and recommend improvements. Monitor the risk management framework and control environment, support assurance planning and regulatory change reviews, strengthen operational controls and audit readiness, and prepare reporting for stakeholders, leadership, boards, and committees.

Lead HUB24’s marketing enablement function by evolving operating models, optimizing marketing and communications processes, managing the MarTech ecosystem, and implementing AI and automation strategies. The role establishes performance metrics and reporting, drives cross-functional change adoption, and builds team capability in marketing operations, AI, and process excellence.

Leads business readiness, go-to-market execution, sales enablement, and adoption for product enhancements, strategic initiatives, and commercial growth programs. Translates complex priorities into execution plans, playbooks, communications, and enablement tools while coordinating Growth, Product, Strategy, Marketing, Operations, and Client Services. Uses adviser insights, data, AI, Salesforce, and automation to improve execution, productivity, adoption, and commercial outcomes.

Manage end-to-end superannuation and investment claims, including death, incapacity, illness, hardship, compassionate release and family law matters. Review legal and medical documentation, determine eligibility, coordinate trustee decisions and benefit payments, manage escalations, and ensure compliant, timely outcomes. Build relationships with members, beneficiaries, advisers, trustees and internal stakeholders while supporting audits, reporting and continuous improvement.

Designs and operates enterprise cloud platforms, infrastructure as code, Kubernetes environments, CI/CD pipelines, observability, and reliability practices. Leads automation, security, incident management, vulnerability remediation, and production improvements while partnering across engineering, cybersecurity, product, and testing teams. Provides technical leadership, mentoring, architecture input, and platform strategy guidance. Requires substantial experience with cloud engineering, DevOps, high-availability production systems, modernization initiatives, Agile delivery, and stakeholder engagement.

Provide oversight and assurance of material service providers to support Trustee governance and regulatory compliance (SPS 515, CPS 230). Analyse provider reporting and member outcome metrics, conduct desktop and deep-dive reviews, track remediation, support product governance and incident/BCP obligations, prepare reports for management and trustee committees, and contribute to continuous improvement of controls and member communications.

Support reliable, scalable production environments through incident management, observability, cloud operations, system administration, container support, vulnerability remediation, and automation. The role uses SRE practices such as SLIs, SLOs, error budgets, incident reviews, and on-call support across AWS, GCP, Linux, Windows, Docker, and Kubernetes environments.

The Risk and Compliance Manager will provide independent risk and compliance advice across the Group, strengthen frameworks and policies, support risk assessments and regulatory reporting, and contribute to Board and executive reporting. The role partners with business leaders, delivers compliance training, promotes risk culture and accountability, and supports the maturity of the three lines of accountability model within a financial services environment.

Analyze data from multiple sources to identify trends, opportunities, and improvement areas. Translate complex findings into actionable recommendations, develop Power BI dashboards and performance metrics, and deliver regular and ad hoc analysis supporting product planning and decisions. Partner with cross-functional stakeholders, manage external data providers, improve data quality and reporting processes, and monitor industry, competitor, and market trends.

Designs, implements, and coordinates security solutions across cloud, on-premises, and hybrid environments. The role improves security posture, embeds secure-by-design principles, supports security operations, contributes to policies and compliance activities, manages vulnerabilities and risks, and provides technical leadership and mentoring. It partners with architecture, engineering, development, operations, vendors, and stakeholders to advance HUB24’s cyber security roadmap in a regulated environment.

Lead a small multidisciplinary team delivering practical AI, automation, workflow, and low-code solutions across the organisation. Partner with business stakeholders to identify productivity and risk-reduction opportunities, oversee solution design and implementation quality, manage technology vendors, and ensure secure, scalable, supportable outcomes in a regulated environment. The role combines people leadership, hands-on delivery, technical governance, stakeholder engagement, and continuous improvement.

Support and analyse risk and compliance data, extract insights from risk systems (including Protecht), prepare Board/committee reports and dashboards, partner with stakeholders to validate information, assist monitoring and compliance reviews, and contribute to improvements in risk data quality, processes and the risk and compliance framework.

Embed security-by-design across cloud infrastructure, CI/CD pipelines and APIs. Design and implement secure pipelines, automate security testing and monitoring, enforce IAM and API security, support compliance and audits, and advise engineering teams on security controls in a regulated financial environment.

Support Line 2 AML & Fraud operations by performing CDD/ECDD/KYC reviews, investigating sanctions/PEP/adverse media and transaction alerts, preparing SMRs, conducting periodic KYC reviews, maintaining AML case records, producing risk reporting, and supporting quality assurance and process improvements.

Lead end-to-end delivery of HUB24's AML/CTF reform program: create and manage implementation roadmap, translate legislation into policies/processes, drive system and governance changes, coordinate business readiness and stakeholder engagement to ensure regulatory compliance.

Support Line 2 AML & Fraud operations through CDD/ECDD/KYC reviews, sanctions/PEP/adverse media investigations, transaction monitoring, SMR preparation, periodic KYC remediation, AML system recordkeeping, reporting, and stakeholder collaboration to strengthen AML/CTF controls.

Serve as first point of contact for clients and advisers via phone, email and live chat; manage client onboarding and welcome communications; resolve queries efficiently; support advisers and dealer groups with administration; draft clear client communications; take ownership of service tasks and drive continuous improvement.