Jobs at HUB24 Limited

Design and lead end-to-end secure, scalable cloud-native solutions (AWS/GCP) using microservices, API-first and event-driven patterns. Produce architecture artefacts, ensure compliance/security in financial services, support agile delivery, and contribute to data, analytics and responsible AI design and enterprise guardrails.

Support Line 2 AML & Fraud operations through CDD/ECDD/KYC reviews, sanctions/PEP/adverse media investigations, transaction monitoring, SMR preparation, periodic KYC remediation, AML system recordkeeping, reporting, and stakeholder collaboration to strengthen AML/CTF controls.

Ensure Class software complies with Australian tax, superannuation and ATO requirements. Monitor legislative changes, manage compliance calendars, support product requirements and QA, resolve Level 2/3 client escalations, perform legal/tax research, deliver training, manage SuperStream processes, conduct data analysis and automation using SQL/APIs, and contribute to regulatory submissions and industry benchmarking.

Support Line 2 AML & Fraud operations by performing CDD/ECDD/KYC reviews, investigating sanctions/PEP/adverse media and transaction alerts, preparing SMRs, conducting periodic KYC reviews, maintaining AML case records, producing risk reporting, and supporting quality assurance and process improvements.

Provide inbound/outbound contact centre support for advisers and clients via phone, email and chat. Manage client relationships, draft communications, resolve enquiries, and liaise with advisors and internal teams to deliver high-quality service.

Design, build, and operate scalable production data pipelines, curated data models, and data services. Ensure data quality, lineage, CI/CD, monitoring, performance, and regulatory auditability while providing technical leadership for platform data architecture.

Manage end-to-end delivery of a national multi-city roadshow and a 450+ person annual conference. Plan, coordinate and execute events, budgets, risk/compliance, speaker sourcing, stakeholder and sponsor relationships, cross-functional teams and event marketing campaigns to drive brand and client engagement.

Perform cash and investment reconciliations, settlements, corporate actions, pricing validation and asset migrations. Manage SuperStream, tax components, FX conversions, and failed trade investigations. Support process improvements, data analysis in Excel, and collaborate with internal and external stakeholders to maintain operational accuracy and regulatory compliance.

Design, develop, test and maintain secure, scalable software supporting the core platform. Troubleshoot issues, contribute to system design and documentation, participate in Agile ceremonies, and support CI/CD, automated testing and continuous improvement initiatives.

Support the Data Products team to define and deliver data-driven products and an intelligence layer. Collaborate with engineering, data and commercial teams to shape roadmap, drive discovery, delivery, adoption, and continuous improvement of scalable data solutions that create customer and business value.

Manage end-to-end revenue accounting including billing, reconciliations, and revenue models. Prepare month-end management accounts, support half-year and year-end reporting and audits, perform key reconciliations, manage BAS and tax compliance, oversee client onboarding and complex billing, support finance system implementations and UAT, collaborate with commercial teams, and mentor junior staff.

Design, deliver and support REST API integrations, manage API lifecycle and gateways, onboard partners, ensure security and compliance, monitor performance, troubleshoot issues, and produce developer documentation to enable scalable integration solutions.

Embed security across the SDLC by automating security controls in CI/CD, implementing SAST/DAST/SCA and container scans, hardening cloud IaC, performing threat modelling and vulnerability management, supporting incident response, and improving monitoring, IAM, secrets management, and compliance.

Design, build, automate, and operate secure, scalable cloud networking across AWS (with alignment to GCP and NSX). Develop reusable Terraform modules, drive best practices, collaborate with DevOps and security teams, provide technical leadership and mentorship, own operational support and incident escalation, and maintain architecture and process documentation.

Lead integration of client portfolio data into the Portfolio Accounting System (PAS), ensuring data governance, transformation logic, validations, reconciliations and issue triage. Collaborate with Product, Operations, SMEs, QA and customers to define requirements, perform UAT, troubleshoot data mapping issues, and maintain compliance and secure data handling.

Provide inbound/outbound call, chat and email support for advisers and clients; manage client relationships and communications; handle adviser administration, problem-solving, and other client service tasks in a contact-centre environment.

Lead end-to-end delivery of HUB24's AML/CTF reform program: create and manage implementation roadmap, translate legislation into policies/processes, drive system and governance changes, coordinate business readiness and stakeholder engagement to ensure regulatory compliance.

Own product reporting, tooling and communication to provide visibility across the product lifecycle. Align product, technology and business stakeholders, enable operational readiness for launches, optimise product toolstack and improve ways of working to scale the product organisation.

Lead business analysis for financial platform features: gather and document requirements, create user stories and acceptance criteria, support backlog and roadmap prioritisation, validate solutions through UAT and testing, ensure data accuracy, and collaborate with Product, Tech, Operations, clients and vendors in an Agile environment.

Serve as first point of contact for clients and advisers via phone, email and live chat; manage client onboarding and welcome communications; resolve queries efficiently; support advisers and dealer groups with administration; draft clear client communications; take ownership of service tasks and drive continuous improvement.