Customer Support Specialists at Klaviyo provide exceptional assistance to customers, resolve issues, and transform workflows using AI tools. Candidates must communicate effectively and possess problem-solving abilities.

As a Business Development Representative, you will identify potential customers, partner with Account Executives, and develop messaging strategies while reflecting Klaviyo's values.

As a Product Expert, you will provide high-quality support to Klaviyo customers, resolve issues through email and live chat, and document troubleshooting steps. A focus on AI tools and solutions is vital for transforming workflows.

The Senior Renewals Specialist is responsible for managing the renewal process for customers, collaborating with Sales and Customer Success teams, and identifying upsell opportunities.

Lead technical pre-sales efforts, develop solutions for customer architectures, conduct workshops, and ensure customer satisfaction through deep technical engagement.