An Onboarding Specialist at Klaviyo will guide new customers through their initial setup, ensuring they have the best onboarding experience while building customer relationships and addressing questions.

The Customer Education Specialist facilitates customer success through engaging training formats, collaborating with various teams, and delivering actionable insights to improve customer experience.

The role involves managing the entire sales cycle for enterprise clients, qualifying new opportunities, collaborating with cross-functional teams, and supporting peers, while leveraging strategic pipeline management.

The Account Executive is responsible for generating and closing new business, managing client portfolios, and developing strategies for sustained success.

As a Business Development Representative at Klaviyo, you will qualify customer needs and partner with account executives on prospecting strategies, while reflecting company values of accountability and effort.

Manage a team of Product Experts to enhance customer support, resolve escalated complaints, and document support processes while ensuring team goals and product utilization are met.

Customer Support Specialists at Klaviyo provide high-quality product support, diagnose issues, and communicate effectively with customers across various technologies.