The Customer Support Specialist at Klaviyo provides high-quality support for customers via email and live chat, resolving issues with the Klaviyo platform. Responsibilities include communicating effectively with diverse users, diagnosing software issues, and providing guidance on marketing and e-commerce setups while documenting troubleshooting steps.

The Account Executive will drive SMS sales to Klaviyo's existing APAC client base, collaborate with teams to identify sales opportunities, and participate in educational events. The role requires an entrepreneurial spirit, customer obsession, and a focus on process improvements to meet revenue targets.

The Senior Marketing Director at Klaviyo will lead regional marketing strategies for APAC, manage a dynamic marketing team, drive demand generation, handle budget management, and collaborate with sales leadership to enhance brand positioning and customer retention.

As a Manager of Solutions Architecture, you will lead a team of Solution Architects, collaborating with sales teams to enhance customer value, managing recruitment and training, and driving product alignment through insights and metrics. You'll leverage engineering expertise to raise team standards while fostering an inclusive and high-performance culture.

As an Onboarding Specialist at Klaviyo, you will guide new customers through their onboarding process, ensuring successful setup and usage of the platform. You'll manage customer relationships, provide strategic advice, troubleshoot issues, and advocate for customer needs while working collaboratively to enhance onboarding experiences and processes.

As a Senior Digital Strategist at Klaviyo, you'll partner with clients to enhance their marketing strategies via the Klaviyo platform. Your role involves analyzing data, developing tailored marketing strategies, executing email and SMS campaigns, and providing optimization recommendations based on performance metrics.

As a Customer Education Specialist at Klaviyo, you'll manage educational content delivery and support customer success through training programs. You will engage with customers in various formats, collaborate across teams, drive data-informed strategies, and enhance customer experiences as they scale their businesses. Public speaking and exceptional communication skills are essential for success in this role.

The Mid-Market Account Executive at Klaviyo will seek and qualify new opportunities, manage sales pipelines, collaborate with cross-functional teams, and provide support to peers while driving sales strategy. They are expected to close deals, forecast business accurately, and manage relationships with stakeholders in the Mid-Market segment.

As an Account Executive at Klaviyo, you will manage the entire sales cycle by generating and closing new business, developing client strategies for sustained growth, and handling high-transaction prospects. The role requires strong communication, organizational, and time management skills, with a focus on building a solid client base and delivering excellent customer service.

As a Business Development Representative at Klaviyo, you'll identify potential clients, collaborate with account executives on prospecting strategies, and contribute to improving outbound processes. You will work in a team-oriented environment focused on exceeding sales goals and ensuring customer satisfaction.