The role involves managing a large partner portfolio, driving product adoption, identifying growth opportunities, and optimizing partner success initiatives through data and automation.

The Renewals Specialist at Klaviyo manages customer renewals, schedules calls, collaborates with teams, and identifies upsell opportunities while maintaining organization and detail in a fast-paced environment.

The Product Expert at Klaviyo will provide top-notch support to customers, resolving issues via email and live chat while developing a deep knowledge of the Klaviyo platform.

The Senior Customer Success Manager will enhance relationships with Mid Market clients, boost revenue through tailored strategies, and serve as a trusted advisor while ensuring high customer satisfaction.

The Onboarding Specialist will manage customer relationships, lead implementation phases, provide strategic advice, and improve onboarding processes at Klaviyo.