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Legal Tech • Software
Lead client onboarding and implementation projects from initiation to handoff, create and manage detailed project plans, coordinate internal teams and client stakeholders, track milestones, configure new client accounts, surface product feedback, and ensure delivery of agreed outcomes.
Legal Tech • Software
Manage a portfolio of new and existing customers to drive adoption, retention, and expansion at scale. Own onboarding, success planning, stakeholder engagement, coach champions, identify upsell opportunities, collaborate with Support and Product, and use digital CS tools to meet retention and revenue targets.
