Jobs at Mastercard

Lead end-to-end credit customer communications for a large banking transformation program. Responsibilities include designing customer journeys, executing multi-channel campaigns, translating business and technical requirements into communication strategies, coordinating stakeholders, ensuring regulatory compliance, managing delivery risks, tracking campaign performance, and driving continuous optimization across migration phases.

Monitors, triages, investigates, and responds to physical and cyber security alerts within a Security Operations Center. Uses SIEM, firewalls, IDS/IPS, DLP, malware detection, cloud security, and related tools to identify threats and vulnerabilities. Creates audit dashboards and reports, collaborates with business and application owners to resolve security issues, tracks emerging threats, and provides feedback to senior personnel and management.

Manages technical product engagement and commercialisation for Mastercard Merchant Cloud customers across Australia, New Zealand and the Pacific Islands. Translates customer needs into payment solutions, coordinates product and technology teams, supports pre-sales and RFPs, develops business cases, drives product adoption, and communicates payment and technology concepts to technical and business stakeholders.

Provide Tier II technical support for Mastercard’s Operations Command Center. Responsibilities include network analysis, troubleshooting, infrastructure changes, project support, monitoring, documentation, metrics, reporting, ticket management, escalation handling, and team guidance. The role requires broad expertise across UNIX, mainframe, production control, debit, and network operations, with shift work, on-call duties, and occasional off-hours support.

Leads commercialization, go-to-market execution, business development, and revenue growth for Mastercard Transfer Solutions across Australia and New Zealand. Responsibilities include market sizing, product strategy, customer prospecting, contract negotiations, partnerships, financial modeling, P&L ownership, pricing optimization, competitive analysis, and cross-functional delivery. The role manages relationships with banks, NBFIs, merchants, internal teams, executives, and strategic partners while supporting product development and long-term growth strategies.

Provides Tier II technical support for Mastercard’s Operations Command Center. Responsibilities include network analysis, infrastructure change coordination, troubleshooting, monitoring, documentation, reporting, metrics development, project support, escalation management, and guidance for junior staff. The role covers multiple operational technology areas, including Unix, mainframe, production control, debit, and network operations, with 12-hour shifts, weekend work, on-call responsibilities, and occasional off-hours support.

Drive business development for Mastercard Data & Services across government and retail customers. Generate and qualify prospects, promote data and services solutions, manage the full sales cycle through contracting, achieve revenue targets, and expand relationships with C-level clients. The role also manages post-sale customer portfolios, develops growth strategies, and collaborates across Mastercard to close deals and strengthen partnerships.

Drive Mastercard commercial payments growth across Australia and New Zealand by expanding acceptance, enabling suppliers, and developing strategic partnerships. Originate and commercialize opportunities across enterprise software, procurement, travel, expense, and marketplace ecosystems. Manage partnerships from business case development through negotiation, contracting, onboarding, and launch. Collaborate with issuers, acquirers, fintechs, corporates, and internal teams to increase payment volume and deliver commercial outcomes.

Manages high-risk acquirer performance across fraud, chargebacks, approval rates, authentication, and compliance with Mastercard standards. Designs performance reports, engages customers on issues and rule violations, delivers risk optimization consulting and training, identifies fraud trends, and collaborates with product teams, regulators, banking associations, and internal stakeholders. Requires expertise in fraud management, card payments, transaction processing, scheme rules, merchant compliance, and analytical reporting.

Leads Mastercard’s Oceania receiving network commercialization strategy for cross-border remittances. Expands payout coverage, acquires and manages banks, fintechs, wallets, and receiving service providers, negotiates commercial agreements, and improves transaction performance, pricing, service quality, and partner economics. Develops remittance corridors, supports push-to-card enablement, monitors market and regulatory trends, and collaborates with Product, Operations, Compliance, Technology, Finance, and Treasury teams.

Manage customer success for Mastercard’s Economics Intelligence Solutions across Asia-Pacific. Responsibilities include onboarding, product delivery, demos, training, customer coaching, insight presentations, support, renewals, expansion, churn prevention, and partnership with product, sales, and delivery teams. The role requires building executive-level relationships, solving customer problems, identifying product improvements, and communicating the value of economic and payments data solutions.