Mastercard Offices

Lead end-to-end credit customer communications for a large banking transformation program. Responsibilities include designing customer journeys, executing multi-channel campaigns, translating business and technical requirements into communication strategies, coordinating stakeholders, ensuring regulatory compliance, managing delivery risks, tracking campaign performance, and driving continuous optimization across migration phases.

Leads commercialization, go-to-market execution, business development, and revenue growth for Mastercard Transfer Solutions across Australia and New Zealand. Responsibilities include market sizing, product strategy, customer prospecting, contract negotiations, partnerships, financial modeling, P&L ownership, pricing optimization, competitive analysis, and cross-functional delivery. The role manages relationships with banks, NBFIs, merchants, internal teams, executives, and strategic partners while supporting product development and long-term growth strategies.

Provides Tier II technical support for Mastercard’s Operations Command Center. Responsibilities include network analysis, infrastructure change coordination, troubleshooting, monitoring, documentation, reporting, metrics development, project support, escalation management, and guidance for junior staff. The role covers multiple operational technology areas, including Unix, mainframe, production control, debit, and network operations, with 12-hour shifts, weekend work, on-call responsibilities, and occasional off-hours support.