Jobs at Mirakl

Leads APAC customer success for strategic retail and direct-to-consumer marketplace clients. Manages and develops a customer success team, oversees executive relationships, drives platform adoption and growth, delivers business cases and quarterly reviews, advises on marketplace strategy and change management, and partners cross-functionally to maximize customer value. The role is a one-year contract based in Sydney with travel across APAC.

Own the full sales cycle for SMB sellers and brands across Australia, New Zealand, and Southeast Asia. Responsibilities include prospecting, qualifying, presenting solutions, negotiating, closing deals, managing pipelines, meeting revenue targets, and collaborating with onboarding, customer success, and product teams. The role also requires developing market insights, supporting successful integrations, and serving as a subject matter expert on Mirakl Connect’s Channel Management solution.

Build and execute territory sales strategies for Mirakl’s enterprise marketplace platform. Identify and engage new enterprise clients, develop executive relationships, manage complex full-cycle sales processes, and drive revenue through new logos, upselling, and cross-selling. The role targets retail and B2B organizations, requires experience selling to Fortune 500 companies and C-suite stakeholders, and involves travel as needed. This posting builds a talent pool for future opportunities rather than filling an active opening.

Future Business Development Representative opportunities at Mirakl involve researching enterprise prospects, identifying decision-makers, crafting targeted outreach, and partnering with Enterprise Account Executives on prospecting strategies. Representatives share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundations for advancement into sales or other departments. Candidates should have strong communication and presentation skills, a growth mindset, and willingness to work onsite four days weekly in Boston. This is a talent-pool posting, not an active opening.