Partner with GTM leaders across JAPAC to align people strategy and drive org design, talent management, performance, compliance, and leadership coaching. Lead regional projects, support Employee Relations, payroll, benefits, and local legal compliance across Japan, Australia, and Singapore. Use data and technology to inform decisions and improve People processes.

Manage strategic accounts with government customers, focusing on relationship development, account growth, and driving value through Miro's solutions.

Drive new business and expansion for companies under 2,000 employees by prospecting, qualifying, and closing SaaS deals. Manage end-to-end sales cycles, coordinate with BDRs, SEs, and CSMs, navigate procurement/security/legal, and deliver value-based selling to stakeholders.

Own strategic growth for a portfolio of state government accounts (NSW, ACT), drive expansion and new business, lead complex sales cycles, build executive relationships, partner with Customer Success, and hit quarterly and annual targets.

Provide multilingual (Japanese) customer support via tickets, phone, and chat; troubleshoot and investigate issues; communicate internally and externally; meet performance metrics; collaborate on projects and prioritize incidents while working in a hybrid Sydney hub.