Search the 4 jobs at Miro

In this role, you will lead customer discovery sessions to identify technical requirements, manage account migrations, and recommend solutions to help enterprise customers meet their business goals. You will collaborate with Sales and technical teams, ensuring timely project delivery and resolving any issues that arise during the onboarding process.

The Sales Development Representative generates sales leads and works closely with prospective customers. Responsibilities include contacting potential clients, profiling accounts, reaching monthly quotas, and ensuring accurate data in the CRM to support sales strategies. They contribute to customer experiences by acting as product experts and collaborating with the sales and marketing teams.

The Manager of Customer Support for JAPAC is responsible for overseeing a team of Customer Support Representatives and Technical Support Engineers. The role includes ensuring high service quality, engaging in team growth through coaching, generating insights to inform strategic decisions, and supporting critical customer issues while collaborating across departments.

As a Senior Customer Success Manager, you will manage a portfolio of large enterprise customers, ensuring they achieve their collaborative objectives with Miro's platform. Your responsibilities include onboarding, ongoing engagement and demonstrating value through metrics, while collaborating with internal teams and stakeholders to improve customer retention and success.