Articles about NinjaOne

The Level 2 Support Engineer assists in resolving complex technical issues, supports Level 1 technicians, manages troubleshooting priorities, reproduces issues, and collaborates with various internal teams. This role also involves training partners and writing knowledge base articles, primarily focusing on the Japan region and requiring fluency in English and Japanese.

As a Sales Engineer, you will present and explain the technical aspects of NinjaOne's products, provide pre-sales technical support, troubleshoot Windows, and collaborate with internal teams to optimize customer solutions. Additionally, maintaining relationships with clients and assisting with product implementation will be critical to your role.