Drive adoption, value realization, renewals, and expansion across named B2B accounts. Develop mutual success plans, demonstrate ROI to executives, consult on workflows, support AI transformation, identify implementation needs, and collaborate with sales, solutions, services, and support teams to improve customer outcomes and retention.

Identify and outbound to high-potential accounts to generate workflow-first pipeline. Qualify prospects for build-ready opportunities, run multi-channel outreach, document handoffs in Salesforce, and leverage intent data and GTM tooling to prioritize accounts.