Search the 6 jobs at Okendo

As a Senior Product Manager at Okendo, you will lead product strategy and execution for their customer engagement platform, collaborate with engineering, design, and data teams, and leverage data to enhance customer experiences and drive product growth.

The Senior Software Developer will work with the Solutions Engineering team to build integrations for the Okendo platform. Responsibilities include maintaining code quality, mentoring developers, and managing end-to-end task delivery. The role emphasizes ownership, collaboration, and continuous improvement within a serverless architecture and various technologies.

The Software Implementation Specialist will manage the onboarding process for low-touch and SMB merchants, providing first-level support through chat, email, and Zoom. Responsibilities include coordinating onboarding, monitoring metrics, ensuring SLA adherence, assisting with software queries, maintaining CRM standards, and using critical thinking to resolve customer issues. The role focuses on enhancing customer satisfaction and ensuring a seamless go-live experience.

As a Software Solutions Engineer, you will collaborate with customers to build tailored software solutions, provide technical expertise during the pre-sale and post-sale processes, and manage customer relationships throughout the project lifecycle. You'll work closely with engineering teams to deliver custom functionalities and support e-commerce integrations.

As a Fullstack Engineer at Okendo, you will develop and implement software solutions focusing on clean coding and problem-solving while collaborating with cross-functional teams to meet business needs and support the growth of the Okendo platform.

As an Agency Partner Manager at Okendo, you'll cultivate relationships with partners, educate them on the platform, and drive revenue by managing the partner portfolio. You'll also conduct outreach, evaluate performance metrics, and collaborate with internal teams to leverage opportunities for promoting Okendo.