Jobs at Settlement Services International (SSI Group)

Lead the mobilisation, implementation, and delivery of a large-scale, multi-site service program. Responsibilities include program governance, workforce readiness, stakeholder engagement, contract management, operational performance, continuous improvement, and leading multidisciplinary teams across community, health, disability, early childhood, or social service environments.

Lead the implementation of a large-scale, multi-site service program by coordinating activities, milestones, governance, reporting, risks, stakeholders, and multiple workstreams. The role partners with operational leaders and support functions to achieve successful service commencement and ongoing implementation outcomes, with emphasis on quality, inclusion, cultural responsiveness, safeguarding, and continuous improvement.

Lead quality assurance, governance, performance reporting, risk management, audit readiness, compliance support, and continuous improvement for a large-scale service program. Establish reporting and outcomes frameworks, monitor risks and performance, translate data into actionable insights, and collaborate with operational and enabling teams to strengthen service quality, accountability, compliance, and measurable community outcomes.

Provides front-desk customer service and administrative support to staff, clients, visitors, and external stakeholders. Responsibilities include coordinating meeting and training rooms, event setup, document preparation, stationery and catering orders, records management, and team coverage. The role works primarily across Parramatta and Ashfield and requires confidentiality, cultural awareness, flexibility, strong organisation, intermediate Microsoft Office skills, and at least two years of administrative experience.

Coordinates and provides administrative support for projects within the DFSV Prevention and Response Unit. Responsibilities include project planning, implementation, evaluation, contractual delivery, advisory structure support, data collection, record keeping, reporting, and stakeholder communication across multicultural communities and the DFSV sector.