Jobs at Stord

Serve as primary liaison between customers and internal teams to ensure service delivery, manage complex service solutions, lead business reviews, audit invoices and A/R, drive operational improvements, and identify growth opportunities.

Support and maintain the Warehouse Management System (WMS) and related applications: resolve bugs and service requests, meet SLAs, manage integrations via APIs, write and execute test scripts, train users and super-users, document processes, and collaborate cross-functionally to improve operational efficiency and system reliability.

Lead implementations and launches for brands across Stord's network, managing systems integrations, SIT/UAT, WMS/OMS deployment, go-live and hypercare. Build SOPs, coordinate cross-functional teams and customers, and implement processes to ensure fulfillment center self-sustainability and profitability.

Serve as the on-site HR contact for an assigned fulfillment center, handling daily HR functions (onboarding, background checks, training, employee relations), driving engagement programs, coaching managers, analyzing people data, and partnering with People Team to improve warehouse employee experience and ensure policy compliance.