Search the 6 jobs at Superside

As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.

In this role, you will lead the Staffing and Capacity Planning team by designing strategies that align with business growth, optimizing operations, enhancing staff efficiency, and improving customer satisfaction through data-driven decisions and collaboration with cross-functional teams.

The GenAI Consulting Manager leads a consulting team in implementing Generative AI for clients, developing customer strategies, and managing AI integration into their workflows. The role includes team management, upskilling training, and maintaining a customer-centric approach, ultimately enhancing creative capabilities through AI tools.

The Strategic Accounts Manager at Superside is responsible for developing and executing personalized 1:1 Account-Based Marketing strategies for expansion accounts. This role involves conducting account research, collaborating with marketing and sales teams, and monitoring campaign performance metrics.

Lead and develop the 1:1 Account-Based Marketing (ABM) strategies for Superside’s priority accounts. Collaborate with sales and customer success leaders, mentor team members, analyze program performance, and provide insights to drive engagement, pipeline growth, and revenue.

As a GenAI Consulting Associate, you will advise clients on implementing Generative AI, analyze workflows, manage change, and train teams. You will work collaboratively to configure custom AI tools and establish yourself as a thought leader in the creative industry.