The Account Associate will manage a portfolio of Enterprise customers, focusing on retention, contract management, and driving growth through effective communication and collaboration with sales teams.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
What you'll do
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
What you'll do
- Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery
- Manage a diverse portfolio of Enterprise customers through the contract management lifecycle
- Partner with the Sales Teams on account planning to ultimately drive total book of business growth.
- Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian's value while discovering cross-sell and upsell opportunities for the Account team
- Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives
- Accurately forecast your pipeline for renewal opportunities on a weekly cadence
- Maintain operational excellence through continuous improvement, prioritization, and accountability
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassian Australia Office
Atlassian Australia Office
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The role involves overseeing global payroll activities, conducting audits, collaborating with cross-functional teams, and implementing process improvements.
Top Skills:
ExcelOracle FusionWorkday
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Accounts Payable Specialist, you will process invoices, resolve issues, assist with reconciliations, and support the Accounts Payable team in various operational activities.
Top Skills:
CoupaErp SystemsExpensifyExcelNetSuiteOracleSAP
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Revenue and Technical Accountant, you'll manage revenue recognition, prepare reports, analyze trends, and collaborate with teams to optimize revenue processes.
Top Skills:
ExcelOracleRevpro
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
