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Atlassian

Account Executive, Enterprise

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In-Office or Remote
Hiring Remotely in London, England
In-Office or Remote
Hiring Remotely in London, England

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The Senior Manager will lead the Strategic Customer Success team, focusing on developing strategic success plans, managing enterprise customer relationships, and overseeing team performance to achieve goals. Responsibilities include mentoring staff, analyzing customer insights, and collaborating with internal teams to enhance customer satisfaction.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
At Atlassian, we work with over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.
What makes us unique is our belief in our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.
As an Account Executive, Enterprise, you'll be responsible for building and nurturing relationships with key stakeholders and negotiating complex contracts. You'll also collaborate with internal teams, including Channel Partners, Product Specialists, Account Managers, and Solution Engineers, to ensure customer satisfaction.
Are you customer-focused, creative, and have a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies? If yes, we'd love to have you on our team!
Role Responsibilities
  • Develop and implement named Account or Territory plans geared at maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success
  • Develop and execute strategic sales plans to achieve company sales goals
  • Identify and qualify leads, build relationships with decision makers, understand customer needs, deliver sales presentations, negotiate contracts, and closing deals
  • Develop relationships with C-level and other executive relationships
  • Understand client needs and propose appropriate solutions to meet those needs
  • Collaborate with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction
  • Negotiate contracts and pricing agreements with clients
  • Provide accurate forecasting and account planning and sales forecasts to management
  • Stay updated on industry trends and competitors to maintain a competitive edge
  • Travel to meet clients and attend industry events
  • Build sales strategies for designated territory or named Accounts
  • Be the main Atlassian point of contact or escalation point for designated Accounts
  • Run strategy plays to identify opportunities and build long relationships with your customers
  • Work with complex sales cycles and collaborate with the Channel sales organisation to build sales strategies for designated territories and named accounts

Minimum Qualifications
  • 8+ years of quota-carrying enterprise software sales experience
  • Experience growing enterprise accounts
  • Extensive experience working with enterprise accounts in EMEA
  • Experience engaging and building C-level and executive relationships, knowledge of a specific vertical appreciated
  • Know how to create alignment and orchestrate internal account teams
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Experience using a CRM to achieve and correlate key performance metrics
  • Lead territory and strategic account plans
  • Experience leading account teams to promote successful customer outcomes
  • Proactively engage with customers with a consultative approach to discovering new opportunities
  • Proven track record of exceeding performance targets
  • Contribute to the overall team culture in a positive, impactful way
  • You have a learner mindset
  • Ability to partner cross-functionally and proactively build a network with internal and external stakeholders to drive the business forward

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

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