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carsales.com.au

Account Manager - Instant Offer

Posted 20 Days Ago
Be an Early Applicant
Hybrid
Sydney, New South Wales
Mid level
Hybrid
Sydney, New South Wales
Mid level
Manage a portfolio of dealer clients, ensuring compliance with service agreements, fostering relationships, and refining operational processes for performance improvement.
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Company Description

Are you ready to be a big part of something big?   

At carsales, we’re all about making buying and selling a great experience. For 28 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

With a vision to be the global leader in online vehicle marketplaces. We transform how people buy and sell across the globe. We discover new ideas and make them happen. We continue to grow, and we continue to evolve – and we aren’t afraid to make big bets.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

This is your opportunity to join the carsales Instant Offer team as an Account Manager. Instant Offer is a quick and hassle-free alternative to the traditional way of selling your car. This role manages a portfolio of Instant Offer dealer partners nationally, with the large majority based in Sydney.

We embrace hybrid working - combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing. 

What’s on offer

  • A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.   
  • We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK180 endorsed employer for women.  
  • The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.   
  • 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.  

Job Description

What you’ll do  

  • Act as the main point of contact for your national portfolio of dealer clients, meeting with them regularly to ensure program compliance and service agreements are upheld.
  • Create and implement solutions that foster strong relationships with business owners and team members, collaborating with partners through meetings and reporting to promote best practices.
  • Show a solid understanding and motivation in maintaining our partner network's performance standards, while continuously refining operational processes to maximise success. 

Qualifications

What we’re looking for 

  • Demonstrated understanding, motivation, and expertise in Account Management. 
  • Proven experience in sales or performance management, with a strong record of achieving KPIs, preferably in an Account Management capacity.  
  • Positive and articulate communicator, both written and verbal, skilled at cultivating sustainable relationships with internal and external stakeholders, and adept at delivering compelling presentations to diverse audiences. 
  • Strong analytical skills with the ability to interpret and present data effectively. 
  • Proven ability to address and resolve issues efficiently through to completion. 
  • Strong technical proficiency, particularly in Microsoft Excel and PowerPoint. 
  • Familiarity with automotive dealership operations is considered advantageous. 

Additional Information

A few other things we want to let you know about...   

carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.   

We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.

We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

So come and join our team - because every role is a big role in our plans to go big.  

Top Skills

Excel
Microsoft Powerpoint

carsales.com.au Sydney, New South Wales, AUS Office

Sydney, New South Wales, Australia

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