Work for The London Stock Exchange in Sydney and join a dynamic team of experienced Account Managers! You will be part of a successful team with the primary responsibility for creating and maintaining deep customer relationships within your book with an objective to drive account revenue, retention and growth!
You will need to collaborate internally, to deliver outstanding service to the client whilst at the same time working with Solution and Sales Teams to help discover the client's needs and to guide them on the best way forward for any given requirement.
The ideal candidate should be self-motivated, focused, enjoy meeting clients, eager to learn more whilst working collaboratively and above all, have a strong sales work ethic. A background in working for or selling to financial institutions would be great here, we also offer extensive training in order to keep up to date on market trends.
This position will run a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals.
Role summary:Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs.
Maintain solid understanding of LSEG propositions to initiate conversations and raise interest.
Build and embed a long-term trusted advisor relationship within their accounts.
Drive growth by rapidly growing LSEG footprint within their accounts.
Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.
Coordinate all commercial activities within accounts, owning the end-to-end customer relationship.
Drive efficiency in account administration (especially for lower value and growth potential accounts)
Manage internal and external partners and maintain networks to come to terms and close deals.
Leading deal team driven by customer strategy and opportunity
Coordinate with internal teams to ensure billing accuracy and clients invoice queries are resolved in a timely manner
Established track record in driving growth, achieving revenue targets
Strong understanding of customers and their business model and workflows
Solid Experience in Financial Services Industry
Industry experience within the customer segment
Strong product knowledge
Building relationships while collaborating and sharing knowledge with clients
Selling skills (identity, develop and articulate a complex proposition/consultative selling)
Strong ability to work with clients and come to terms on agreements
Strong interpersonal skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiency.
Problem solving—ability to understand, articulate, structure and solve client needs.
Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
Ability to collaborate with account team to solve for clients
Account management, sales or marketing experience in a customer facing environment required.
Customer relationship management required throughout your book of business
Bachelor's degree or suitable work experience.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
Career Stage:
ManagerLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
