Account Manager

Company Description

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.

Job Description

Why is this an exciting opportunity 

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.

• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.
• Progressive parental leave initiatives.

• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team 

• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

We’re excited to be on the lookout for an Account Manager to join our team, based in Sydney. Whether you’re a driven Senior Executive ready to take the next step in your career or an experienced Manager seeking a new challenge, we’d love to hear from you!

The transformation you will experience 

The beauty of this role lies in the opportunity to truly own your work and make your mark on one of Starcom’s largest clients – a portfolio made up of some of Australia’s most loved consumer products and a client with a strong appetite for innovative executions and impactful media.

As the Account Manager, you will craft media plans and recommendations with a full-funnel and integrated approach; then mobilise and lean into craft teams to deliver best-in-class work across implementation and reporting.

You’ll have the platform to foster and maintain strong relationships with client stakeholders, acting as their trusted partner and key point of contact. Within the agency, you are the lynchpin of cross functional teams and will be expected to drive a culture of connection and collaboration. Working alongside the Business Director, you will also have the opportunity to build on your people management skills and support the development of an Account Executive and Coordinator.

Your day to day will look like:

• Efficiently handle the daily requirements of client stakeholders
• Prepare implementation planning responses, ensuring the plans reflect the client’s business needs and media environment which maximise return on investment
• Engage in media planning activities across all channels, contributing to comprehensive and effective strategies
• Collaborate closely with the Investment, Digital and Performance leads to ensure smooth workflow coordination within the team
• Oversee the financial management including invoicing and payments process in line with contractual terms agreed
• Guide client WIP sessions and meetings, demonstrating leadership in communication and project management
• Promote the agency’s specialist services and research initiatives
• Ensure that clients are informed on general media industry topics which may affect their business
• Anticipate client needs, building long term relationships – proactively drive the relationship with clients

What you’re looking for

• A strong team with a supportive and collaborative culture
• Partnering with a client who is open to being challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role

• 3-4 years’ experience from a media agency, advertising, publishing background, or similar
• All-rounder media planning skills with a strong understanding of offline and digital media channels
• Able to work collaboratively with cross functional teams (Strategy, Investment, Digital, Performance)
• Strong client relationship and stakeholder management
• Strong understanding of the financial process
• Strong communication and presentation skills
• Able to upskill and mentor junior members of the team
• Able to multi-task and manage multiple and shifting priorities
• Possesses a curious nature with a willingness for continuous learning and fearless growth

Publicis Groupe benefits 

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.