Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity.
Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students.
Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to provide tangible solutions to the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer journeys, and expand globally.
Opportunity Overview:
As Account Manager at Vivi, you will be responsible for managing and growing revenue within a defined territory within our existing accounts. The ideal candidate will work closely with customers to understand their needs, maximize the value of our solutions, identify opportunities to expand, and ultimately close business. SaaS experience and knowledge of the EdTech space are highly preferred. This position works closely with Sales and reports directly to the Director of Sales – APAC.
The Day to Day:
Revenue Expansion:
- Proactively identify and analyse opportunities for revenue growth by understanding needs.
- Conduct product demonstrations, training sessions, and presentations.
- Execute strategies and tactics to expand revenue and maximize account potential.
Solution Expertise:
- Develop a deep and comprehensive understanding of our SaaS platform, staying informed about new features, updates, and trends.
- Communicate the value proposition to existing customers, clearly articulating how our offerings can address their unique challenges and drive success.
Reporting & Analysis:
- Monitor and track the performance of accounts against established KPIs, ensuring alignment with business goals and objectives.
- Prepare and deliver reports on account performance, revenue forecasts, and growth opportunities on a regular basis.
- Utilise data-driven insights to make informed decisions.
Collaboration:
- Foster strong collaboration with sales, marketing, customer success, product, and other cross-functional teams to deliver a seamless customer experience.
- Serve as an advocate for the customer.
About You:
- 3+ years sales or account management experience (EdTech and SaaS knowledge preferred).
- Experience managing a territory, strategising & executing the most effective methods to achieve territory objectives (ARR targets, # of new customers)
- Experience in engaging in a sufficient level of revenue generating activity (eg: meetings, calls) to support achievement of territory objectives
- Experience managing negotiations and complex pricing conversations with multiple stakeholders carrying differing objectives (eg: IT office, finance)
- Experiencing overcoming sales objections
- People-first mindset. Trusted team player with ability to build strong cross-departmental relationships.
- Lead by example (be active in the work). Proven track record of creativity, problem-solving, and results.
- Familiarity with fast-paced environments. Fun but driven by outcomes.
- Strong communication, organization, and presentation skills.
- Positive, optimistic, energetic, and authentic.
- Ability to travel (up to 10%).
Bonus points for:
- Prior experience working at an EdTech Startup
- Prior experience teaching in K12
