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Merkle

Account Manager

Reposted 3 Days Ago
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In-Office
Sydney, New South Wales
Mid level
In-Office
Sydney, New South Wales
Mid level
The Account Manager will manage client relationships, oversee project delivery, collaborate with teams, and provide strategic input for successful outcomes.
The summary above was generated by AI
The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.

Job Description:

dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms. 

Dentsu Creative brings together our Japanese heritage in craft, data and technology, and our deep understanding of media and contemporary culture, Dentsu Creative is a new global creative agency. Born in Japan, raised in a digital world. We help transform brands and business through the power of Modern Creativity: which creates culture, changes society and invents the future and is accelerated by our deep specialist expertise in digital experience, earned attention and entertainment. 

We’re on the lookout for an Account Manager to join our awesome team in Sydney and support one of our key clients. As an Account Manager, you’ll be exposed to a fast paced, high volume account, and a variety of projects ranging in scale and deliverables whilst managing your own smaller scale campaigns from brief to delivery. You’ll be part of a collaborative team that values initiative, ownership, and strong client relationships.

Core responsibilities include:

  • Manage day-to-day client communications and relationships.

  • Run small to mid-sized projects from concept to delivery, including briefing, timelines, and approvals, keeping your team and client on track. Ensure timely delivery and quality control across campaign assets.

  • Collaborate with producers and creative teams to ensure smooth execution of deliverables.

  • Provide strategic input and push back when needed to ensure best outcomes for client and agency.

  • Partner with the wider team in researching, preparing, presenting, and implementing high quality business proposals for the client.

A bit about you:

  • Proven experience in a client-facing account management role, ideally within a creative or integrated agency.

  • Experience working on a large, high-profile client account is highly desirable.

  • Exceptional organizational, planning, and decision-making skills.

  • Ability to manage fast paced multiple projects simultaneously

  • Confident communicator with the ability to build trust and rapport with clients.

What’s in it for you:

  • Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up

  • The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change

  • 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way

  • Career Development and Learning & Development opportunities, including access to our global online dentsu University.

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

 

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you. 

#LI-LS2 

#LI-Hybrid 

#DCAUS 

Location:

Sydney

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

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