Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
Under general supervision of the Accounts Receivable Manager, responsible for A/R and / or posting cash activities. Performs the initial reviews of A/R aging and manages the work flow within the assigned group. You will be acting as subject matter expert for various Accounts Receivable professionals and support them in any challenges they may face in their projects.
PRIMARY DUTIES AND RESPONSIBILITIES:
Monitors the work activities of assigned Accounts Receivable associates to meet specified goals, ensures proper and consistent compliance with company approved credit policies, A/R and cash application procedures. Effectively works an individual portfolio and meets specified goals. Provides feedback to the A/R Supervisor and escalates issues when appropriate; provides feedback for opportunities to improve standard operating procedures. Provides training for new associates on A/R procedures and policies, as well as implementation of new procedures. Ensures the proper and timely processing of requests for the return of customer credit balances; monitors credit disbursements. Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing. Responsible for the maintenance of accounts receivable ledger, accurate identification of overpayments, deductions and adjustment of customer claims. Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed. Maintains professional and frequent contact with external clients in order to address all payment issues. Ensures appropriate and timely processing of requests for the return of customer credit balances. Participates in financial and operational audits, as required. Performs related duties as assigned.
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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education; normally requires a minimum of three (3) years’ experience working in a "goal driven" A/R dept. including commercial collections and research; normally requires a minimum of two (2) years leadership experience or relevant training.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing Knowledge of general accounting principles Familiarity with credit and collection operations procedures, including reconciliation of A/R activity; good reconciliation skills Strong interpersonal skills Creative problem solving and negotiation abilities Strong mathematical and analytical skills Strong organizational skills; attention to detail Strong knowledge of Microsoft Word, Excel and PowerPoint Fast and accurate 10 key by touch.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet to moderate.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
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What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
€2,485.30 - €3,550.49
Affiliated Companies:Affiliated Companies: World Courier (Lithuania) UAB
