- Work with a down-to-earth, high-performing, and super collaborative team
- Genuine opportunity to develop your insurance career
- No two days are the same - will suit a self-managed go-getter!
- Hybrid working conditions available
About the Opportunity
We are seeking a motivated individual with a proactive mindset and a genuine willingness to join and support our busy Commercial Service Centre team.
Some prior administrative experience would be an advantage however not essential. This opportunity is well suited to early-career professionals, recent graduates, or individuals looking to transition into the insurance industry.
The successful candidate will have the opportunity to add an enormous amount of value to the day-to-day, efficient running of the team and will gain satisfaction from seeing your hard work make a difference.
We are looking for someone with a positive, flexible approach, and in return, we offer mentoring and coaching to support your professional development and growth within the loss adjusting space.
Please note that we are open to candidates based in Sydney or Melbourne.
About You
- Strong customer service skills coupled with good verbal and written communication skills
- Strong attention to detail as well as being process driven
- Knowledge of the Microsoft suite of programs
- Numeracy skills and the ability to handle confidential information
- Be a people person and have the ability to demonstrate a caring, empathetic and positive outlook. In addition, you will be thorough, analytical and be able to make rational decisions in a fast-paced environment and be happy to always go the extra mile.
Key Responsibilities
- Efficient and accurate data entry
- Monitor and manage dedicated mail inbox
- Respond to client & Insured queries via telephone and email
- Update Claims Management System
Key Requirements
- A can-do attitude with great customer service skills and strong attention to detail.
- Excellent verbal and written communication skills.
- Strong organisational and interpersonal skills (relationship building).
- Previous insurance experience is preferred but not essential.
To learn more about Crawford, please visit www.crawco.com.au.
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.
About UsAbout Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation:
- Loss adjusting – property, major and complex loss, catastrophe response
- Third-party administration (Crawford TPA is a Lloyd’s accredited provider)
- Forensic accounting including business interruption expertise
- Cyber response
- Managed repair services (Contractor Connection)
- Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
- Legal services (HBA Legal)
