OUR VALUE PROPOSITION
At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.
Who we are:
RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.
About the role:
Be Part of Australia’s Next Frontier in AI
Join a firm operating within one of the world’s most advanced GenAI ecosystems. Australia ranks fourth globally in generative AI usage and maturity, creating the perfect environment for a future‑focused role like this.
This is a brand‑new leadership opportunity at RSM, where strong governance, clear AI strategy, and early success in generative AI adoption set you up to drive meaningful impact across 2,000 employees.
AI & Digital Enablement Lead
Location: Sydney - however applications from those in Melbourne and Brisbane will also be considered
Level: Manager
Function: National Information Technology
About the Role
You will lead the national uplift of AI and digital capability across RSM. Sitting within the AI & Data Program, you’ll translate strategy into practical enablement programs, build communities that support adoption, and scale capability across seven service lines.
This role shapes how AI becomes embedded in day‑to‑day work, supported by a mature governance framework and an organisation ready to scale adoption.
Key Focus Areas
Champion Networks and Communities
• Lead the national AI Champions Network
• Build Communities of Practice connecting AI leads, graduates, developers and specialists
• Create engagement and recognition frameworks that sustain participation
AI and Digital Enablement Programs
• Own national training and enablement for M365 Copilot, Power Platform and AI tools
• Deliver workshops and webinars tailored to divisional needs
• Manage LinkedIn Learning pathways and digital capability uplift programs
• Lead Citizen Developer Bootcamps
People Leadership
• Manage and develop the Technology Adoption Specialist
• Ensure consistency and quality across enablement materials and communications
Divisional Engagement
• Partner with ADLTs to understand adoption needs and barriers
• Build divisional adoption plans and support change management practices
Adoption Monitoring and Governance Support
• Track adoption metrics and digital learning progress
• Maintain the Digital Asset Register and technology inventory
Innovation and Continuous Improvement
• Stay across emerging AI trends
• Provide insights to inform national strategy
• Experiment with advanced prompting and AI‑enhanced workflows
What You'll Own
- Build and manage the national AI Champions Network and Communities of Practice across the firm
- Design and deliver national enablement programs for M365 Copilot, Power Platform, and enterprise AI tools
- Own RSM's LinkedIn Learning integration and Digital Fluency capability pathways
- Deliver AI workshops, bootcamps, and webinars for audiences up to Partner/Director level
- Partner with divisional AI & Digital Leadership Teams to develop tailored adoption plans
- Directly manage and develop the Technology Adoption Specialist
- Track and report on adoption metrics, training completion, and the Digital Asset Register
About you:
Essential
• 6+ years in technology adoption, digital enablement, change or L&D
• Experience managing or coaching team members
• Confident facilitator with strong communication skills
• Ability to design workflow‑based training for diverse audiences
• Experience supporting communities of practice or champions
• Relevant tertiary qualifications
Desirable
• Professional services experience
• Familiarity with Copilot, Power Platform or digital capability frameworks
• Knowledge of ADKAR, Prosci or similar models
• Exposure to practice management software
• Relevant Microsoft or digital learning certifications
Life at RSM:
RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!
Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.
How to apply:
Please click on the “apply” button and complete our online application form.
Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
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