AI Solution Architect

We're looking for an AI Solution Architect to revolutionise how we deliver software and transform Ordermentum into an AI-native organisation. This isn't about running traditional architecture playbooks - we need a builder and change agent who can prototype cutting-edge AI solutions, productionise them at scale, and help our teams supercharge how they work.

About Us

At Ordermentum, our purpose is to create a more sustainable food and beverage industry, by helping venues and suppliers trade smarter. Since launching in 2014, we've grown a massive network of 46k of your favourite cafes, restaurants, and bars (over half the venues in the country!) ordering $1.6b+ a year from over 1,000 local, wholesale suppliers.

After a closed Beta through 2024, we launched Omni, our first major AI product that has had an immediate impact helping supplier businesses process off-platform orders automatically - saving customers 30+ hours monthly with 80% reduction in manual data entry. Following this success, we've decided to invest and hire more of the right people to steward our next AI products and transform how the entire Australian hospitality industry operates. That’s where you come in.

What you'll do:

• Build an AI-powered delivery system that transforms how teams ship software, from user research to deployment
• Prototype and implement LLM-based solutions (GPT-5, Claude) to automate feedback analysis and predict feature impact
• Design and deploy AI tools for rapid code generation, intelligent sprint planning, and resource optimization
• Integrate AI APIs, vector databases, and code generation tools (GitHub Copilot) into existing workflows
• Create automated QA systems that generate and maintain tests using AI
• Develop prompt engineering templates and AI capability frameworks for teams
• Partner with engineering teams to embed AI into CI/CD pipelines and project management tools
• Act as a consultant across all levels, diving deep into problems and recommending AI-driven solutions

Required experience and skills

• Production experience with cutting-edge AI technologies (MCP, agent-driven systems)
• Deep understanding of LLM vs ML technologies and their practical applications
• Strong software engineering background to bridge AI capabilities with existing systems
• Proven track record building and scaling AI solutions in production environments
• Consultant mindset - ability to communicate with all stakeholders and understand complex problems
• Experience with AI integration patterns, API design, and system architecture
• Hands-on with modern AI tools and development workflows

Nice-to-Have

• Experience building AI-powered developer tools or delivery systems
• Knowledge of vector databases, embedding systems, and semantic search
• Background in process automation and workflow optimization
• Understanding of AI safety, evaluation frameworks, and responsible AI practices
• Experience with hospitality or B2B marketplace technology

What you get

• Work directly with the CTO as a key change agent in our AI transformation
• Attractive salary package with Employee Share Option Plan 
• Awesome benefits which include 4 extra days off a year, annual wellness allowance, learner budget access, time off on your bday and lots of yum treats
• Lead the AI Lab and drive company-wide AI readiness initiatives
• Shape how thousands of businesses operate through practical AI implementation
• Join a team tackling meaningful problems with cutting-edge technology
• Flexible hybrid working with an office in Surry Hills office