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Job Description
This Customer Supply Chain Analyst is responsible for building and maintaining key customer partnerships that lead to the development and execution of mutually beneficial supply chain programs. Building cross-functional relationships within the organization is crucial for driving results within our network.
Responsibilities
- Create and improve efficiencies within the supply chain network to continuously improve case fill rate and on time performance to our customers
- Design and implement mutually beneficial creative supply chain solutions and programs that improve service and/or reduce costs (i.e. CPU, DPS opportunity)
- Be the "Voice of the Customer" - Keep key personnel educated / informed of the customer's supply chain expectations and provide overall feedback on how Kraft Heinz is doing
- Analyze and monitor monthly KPI's that capture the customer's current service levels and efficiency performance. Make adjustments as needed to improve the KPI's and service levels (i.e. tracking ORDD, CFR, etc...). Be as proactive as possible to avoid service failure using monthly/weekly reporting tools
- Deliver specific / measurable cost savings targets and service improvements through existing tools, process improvements, and corrective action in conjunction with Kraft Heinz affiliate logistics, planning and customer service departments
- Works closely with Sales counterparts and assist with efforts to maximize sales through efficient supply chain offerings
- Participate in the development and coordinate the implementation of new supply chain policies and procedures that meet customer needs and complement KHC's business interests
- Stay informed with Sales initiatives and assist the team in meeting sales targets / project deadlines
Business Results
- Build / Enhance customer partnerships
- Create a more efficient supply chain for Kraft Heinz and our customers
- Improvement in overall service and/or a reduction in total supply chain costs
Experience
- Bachelor's degree is required. Advanced degree is preferred
- Minimum of 3-5 years of work experience in a supply chain related field
- Proven track record for achieving consistent / positive supply chain results
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$77,800.00 - $97,300.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Cincinnati Sales
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .
