Job Description:
As an Application Engineer for the Abrasive Systems Division, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. You will play a critical role in analyzing industry trends and engaging with industrial customers to improve processes, develop new applications, and drive product programs.
The impact You’ll Make in this role
Key responsibility
Drive growth through customer collaboration, new application development, and product commercialization.
Engage with customers across various industries to understand their challenges and provide tailored solutions with abrasives & systems.
Proactively contribute to the development of value propositions for effective commercialization.
Develop and deliver product demonstrations to showcase the benefits and applications of our solutions.
Coordinate and lead field trials with customers, evaluating local competition and marketing practices.
Incorporate an understanding of competitor activities and performance, promoting NPI tests globally and providing feedback for global new product development.
Focus on new application development and drive application replication by collaborating with Application Engineers in Asia and globally.
Drive the Safety Built In agenda across priority markets & customers, targeting the right audience (Chiropractors, Hygienists & safety officers).
Deliver customer and market-focused training both virtually and on-site.
Enhance Distributor Sales Representatives capabilities through training and fieldwork, supporting growth in remote geographies such as Mining and New Zealand (NZ).
Provide field support for major customers, increasing intimacy in significant major accounts.
Complete self-initiated and assigned technical activities with significant impact on the business organization.
Communicate the processes and results of technical tasks to business and technical teams.
Represent 3M at industry events such as Hygienists conferences and safety week, including specialist forums like Weld Australia.
Your Skills and Expertise
Qualification
Bachelor of Science degree in engineering discipline (completed and verified prior to start)
Current, valid Driver’s License
- Effective formal and hands-on demonstration techniques
- Experience in employee training, customer training, and customer interaction to enhance service delivery and customer satisfaction.
- Experience working alongside sales teams or having direct sales experience to enhance customer satisfaction and drive business growth.
Additional qualifications that could help you succeed even further in this role include:
Five (5) years of experience in the abrasive-related industries, such as fabricated structural metal, construction machinery, transportation including aerospace, etc.
Three (3) years of experience in application engineering or product development in an R&D role, focusing on defining, developing, and implementing customer solutions.
- Effective formal and hands-on demonstration techniques
- Experience in employee training, customer training, and customer interaction to enhance service delivery and customer satisfaction.
- Experience working alongside sales teams or having direct sales experience to enhance customer satisfaction and drive business growth.
Work Location
Location: North Ryde, Australia
Travel: May include up to 50% domestic and international - mainly Australia and New Zealand
Worker Type: Permanent
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com.au or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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