The Application Specialist provides training, technical support, and customer relationship management for Revvity's reproductive health solutions, while assisting sales efforts and maintaining market knowledge.
Job TitleApplication Specialist
Location(s)Melbourne, Sydney
Location(s)Melbourne, Sydney
About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity
- Provide training and support to customers on Revvity workflow solutions focusing on our Reproductive health portfolio including hardware, assays/reagents, and software.
- Provide ongoing technical support and troubleshooting for customers
- Support the greater sales team with pre-sales activities including specifying workflow solutions, and providing expert scientific advice
- Build customer relationships will be through in-person or virtual consultation with individual customers with respect to their projects & needs
- Liaise with regional and global support and service personnel as required to deliver timely outcomes to customers’ support requests.
- Maintain an in-depth and up to date knowledge of the current and emerging market trends, including technology trends, customer applications and competitive technology, as relates to diagnostics products.
- Assist in the preparation of documents for tenders and quote.
Top Skills
Assays
Hardware
Reagents
Software
Similar Jobs
Security • Software • Cybersecurity
Manage customer relationships and maximize customer value through onboarding, training, and supporting product adoption while achieving bookings targets.
Top Skills:
Google DocsExcelMicrosoft WordSalesforce
Information Technology
Deliver critical incident support, including psychological first aid and trauma-informed interventions to clients and organizations. Manage client risks and ensure clinical excellence.
Top Skills:
Computer Systems
Software
The Technical Support Engineer will provide on-site and remote support for macOS and IT infrastructure, manage service requests, assist with staff onboarding, ensure security compliance, and contribute to improvements in the IT environment.
Top Skills:
Google WorkspaceJamf ProJira Service ManagementmacOSOkta
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.