About the Role
You’ll be part of a collaborative, cross‑functional team focused on analysing business processes, defining requirements, and supporting the transition from a long‑standing legacy ERP system to IFS. The role is hands‑on and involves working closely with stakeholders across operations, finance, and supply chain to ensure a smooth and effective migration to the new platform.
Requirements
Responsibilities & Duties
- Assist in supporting processes within legacy ERP systems
- Work with SMEs across business units to understand current workflows
- Contribute to configuration, testing, and validation activities in IFS
- Support data mapping, migration readiness, and quality assurance
- Document processes, workflows, and system behaviours
- Collaborate with project managers, developers, and SMEs to maintain alignment and ensure successful delivery
- Provide user support, training, and change‑management assistance during rollout
- Participate in continuous improvement initiatives as the ERP evolves
- Help troubleshoot and reproduce application issues
Skills & Experience
Success in this role requires:
- Minimum two years’ experience as a Business Analyst or Systems Analyst in ERP environments.
- Exposure to ERP transformation or major upgrade projects (IFS experience would be highly regarded, but not essential).
- Familiarity with Agile methodologies and the use of Jira is beneficial.
- Strong process‑mapping and requirements‑gathering capability.
- Confidence working with legacy systems during transition phases.
- Excellent communication, session facilitation, and stakeholder‑management skills.
- A proactive, structured, and collaborative approach to work.
- Strong analytical and problem‑solving abilities.
Benefits
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
