Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering operations of all the hotel’s systems, plant, and equipment. You ensure the POMEC budget is utilised as efficiently and effectively as possible to satisfy guest needs, the property, and its assets. As a Assistant Chief Engineer, you’re not just assisting the Director in overseeing the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Partner in leading facility operations: Assist in directing the functionality, safety, and compliance of buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
- Oversee facility maintenance: Perform facility inspections and supervise construction, installation, maintenance, and repairs of electrical, mechanical, and architectural systems
- Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
- Oversee work order fulfillment: Ensure routine maintenance and repairs are assigned, verified, and documented in the property maintenance management system
- Ensure regulatory compliance: Communicate with government officials to maintain permits, coordinate inspections, and uphold safety and code standards
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Communication & Collaboration: Ensure professional, efficient, and thorough communication between Engineering and all other hotel areas, fostering positive interactions at both individual and department levels.
- Customer Service Focus: Maintain a high customer service focus, respecting guest privacy and ensuring their comfort and confidentiality.
- Sustainability & Efficiency: Manage the Lightstay Corporate Responsibility platform, drive sustainability projects, and monitor asset efficiencies on the building automation system.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Engineering degree or relevant certification
- 10+ years in hotel/building services or related field, 5+ years as Chief/Assistant Chief Engineer in a 5-star hotel
- Strong engineering background with trade expertise, trade-qualified in Electrical, Mechanical, or Plumbing/Gas Fitting
- Adapt to a flexible schedule; available 24/7 for emergencies
- Specialized knowledge in HVAC, water treatment, hydraulics, chillers, electronics, lighting, elevators, fire safety, and related systems
- Skilled in maintaining all hotel building services (e.g., security, A/C, plumbing, electrical, kitchen, laundry, lifts, TV/sound systems)
- Familiar with government regulations and technical standards
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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