LGT Crestone was formed around a clear and uncompromising vision – to bring global best practice in building institutional quality investment portfolios to Australian clients.
With a shared passion for building an uncompromised business – we created something new from the ground up. A chance to leave behind the things that weren’t working, while enhancing the things that were. Our authentic and personalised client-first commitment. Our entrepreneurial spirit. Our focus in best-in-class advice. And our intimate understanding of the Australian private wealth landscape.
In 2022 we became a part of the LGT Group, who shared our entrepreneurial spirit, long-term approach and private-ownership model. Today, with the global expertise, stability, and capability of LGT behind us, we can work without being reliant on markets or margins, with a singular focus on giving our clients the advice and deep expertise they need for generations to come.
Your Responsibilities
- On-boarding of clients, account opening and day to day administration and maintenance of client portfolios.
- Provide effective and timely management of settlement obligations including funds and/or securities due, margin calls, asset transfers, cash transfers; corporate action management; facilitation of order execution and quote requests as required; IPO and Placement coordination.
- Liaise with Operations team to coordinate cash and stock transfers, corporate actions, and international trading execution.
- Assist in servicing client accounts by researching routine problems and assisting with queries, identifying errors, listening to the needs of clients and, with approval, initiating corrections.
- Assist in preparing information for Investment Adviser prior to meetings, follow up with adviser post meeting and update where necessary.
- Regular liaison with clients, Advisers, and other internal departments including Operations, Investment Solutions, Financial Planning & Wealth Management and other support staff.
- Proactive client management ensuring that annual reviews, updates of risk profile and expiring documentation are carried out by your team in a timely manner.
- Provide a wide range of administrative support including data entry, photocopying, faxing, email management and general clerical duties.
- Handle all incoming and outgoing correspondence.
- Maintain client files within Avaloq ensuring any updates are managed with clients and Operations and maintaining manual records as required
- Provide overall telephone assistance to the Investment Advisers, answering incoming calls and taking messages.
- Manage and report on the Investment Adviser’s service delivery, including compliance with the portfolio mandate
- Assist the Investment Advisers with preparation of investment proposals, new pitch documents, review documents as required.
- Assist in coordination of client functions and marketing events in conjunction with the Business Manager and Event Manager.
- Provide team-oriented support to other Associates and the National Associate Manager as required.
- Provide ad hoc coverage for the reception area.
- Assist in housekeeping of the office as required.
About You
- A minimum of 2 years' experience in a similar role within Wealth Management sector or a proven aptitude to learn new skills.
- Anti-Money Laundering / Know Your Client experience an advantage
- Degree qualified in Finance or related disciplines desirable.
- RG146 accreditation or equivalent (or willingness to quickly work towards obtaining this qualification).
- Level 1 & Level 2 Derivatives accreditation seen as an advantage
What’s in it For You?
- Competitive salary package
- Opportunity to participate in a discretionary bonus program
- Flexible working environment
- Support and various programs for our people (Employee Assistance Program, Health & Wellbeing, Employee Referral Program)
LGT Crestone is committed to the ongoing development of their employees. Your development will be managed and tailored to your role and future career path.
LGT Crestone is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
