Job Description:
Role Summary/Purpose:
We are seeking a Product Owner for the PRISM program to lead the ongoing development of our Credit Underwriting platform - SynApps, driving key integrations and the migration from legacy technologies to a modern cloud-based architecture. The ideal candidate combines strong leadership and decision-making abilities, technical acumen, and robust product management experience in Credit products. This role requires active collaboration with cross-functional teams to ensure solutions align to business needs and deliver value.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Champion Credit business perspective while guiding the migration of products and services from legacy to cloud platforms.
Collaborate with business and technology leadership to shape and communicate the vision and roadmap for SynApps 2.0.
Lead agile teams to execute & deliver the requires APIs, services, UI, and orchestration flows per the roadmap
Prioritize features and user stories based on business value, customer impact, and technical feasibility.
Serve as a key liaison between technical teams and business stakeholders to identify deliverables, dependencies, and risks.
Develop and maintain a well-prioritized backlog; partner with development teams to refine requirements and clarify acceptance criteria.
Lead product release planning and set clear delivery expectations.
Actively participate in PI (Program Increment) planning and related agile ceremonies.
Perform additional duties and special projects as assigned.
Qualifications/Requirements:
Bachelor’s degree in Computer Science/Mathematics/Statistics/Commerce, or in lieu of a degree, 5+ years of experience in Credit Acquisitions
5+ years of Project/Product Management experience
Strong familiarity with Scaled Agile practices and hands-on experience as a Product Owner.
Proven ability to actively engage in technical discussions and ensure development efforts align with business priorities
Desired Characteristics:
Track record of creative problem solving and ability to thrive in a cross-functional and hybrid work environment.
2+ years of experience in Credit Acquisition
Ability to multi-task & lead multiple products & teams.
High energy, self-motivated, with strong communication skills (verbal and written)
3+ years of experience leading software development projects
Ability to multitask in a face paced environment while influencing and making judgment calls.
Strong understanding of Revolving and Closed End Credit business concepts
Advanced proficiency with MS Office; experience with data analytics and reporting tools.
Experience writing test plans and scripts and participating in system validation
Grade/Level: 11
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
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