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Rest (Australia)

BPM Tool Specialist

Posted 4 Days Ago
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In-Office
Sydney, New South Wales
Mid level
In-Office
Sydney, New South Wales
Mid level
The BPM Tool Specialist will design, configure, and maintain the BPM system, ensuring it aligns with business needs and enhancing operational efficiency.
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Company Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

Closing date: 18th January 2026

Please note Rest does not accept speculative resumes from recruitment agencies 

Rest will review applications prior to the closing date and may close the role earlier 

Job Description

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

You will join our expanding Business Architecture, Process and Continuous Improvement (BAPCI) team, with a focus of increasing maturity of Rest’s business processes landscape. The team’s vision is to shape Rest’s success through organisational agility and operational efficiency.

This role will focus on designing, configuring, and maintaining all facets of a strategic and dynamic Business Process Management (BPM) system. This will help set up a great foundation for Rest’s BPM capability which aims to improve step change in the maturity of our business operations and service delivery in line with Rest’s strategic objectives and evolving business environment.

The BPM Tool Specialist responsibilities include:

  • BPM System Configuration & Administration: Build, configure, administer and update process management artefacts within the BPM system such as process architecture, process standards, process attributes, user interfaces, datasets, and workflows. Assist in integrating with existing systems and databases, enabling seamless data integrity, exchange, and accessibility.
  • BPM System Requirements: Continuously manage, prioritise and align BPM system components to business requirements and the BPM system lifecycle.
  • Training and Support: Develop training materials and provide ongoing support to users, addressing any technical or usage-related questions.
  • Reporting & Analytics: Create and share BPM system reports with Business Owners to provide insights and identify opportunities for continuous process improvement or process re-design.
  • Stakeholder Collaboration: Collaborate with stakeholders, experts, vendors, and technical teams to align system design with business requirements for a fit-for-purpose BPM solution. Promote the BPM system and its usage in BPM.

Qualifications

  • Bachelor's degree
  • Professional certification, e.g., IIBA (Business Analyst), BPM, Process Mapping (BPMN/ DMN) or similar industry standard highly advantageous
  • Prior BPM system certifications highly advantageous

Required experience, understanding or credentials including:

  • Proven experience in administering, configuring, maintaining, and using BPM systems, focusing on their daily operations and long-term objectives.
  • Strong knowledge of BPM frameworks and how they translate into system design.
  • Ability to understand end‑to‑end business processes, including key dependencies.
  • Experience with BPMN, data flow diagrams and/or SIPOC; process mining, customer journey mapping or EA mapping is a bonus.
  • Continuous improvement mindset with a willingness to learn and enhance system capabilities.
  • Strong analytical, problem‑solving and issue‑management skills.
  • Understanding of business and process architecture and its impact on operations.
  • Excellent communication, facilitation and stakeholder‑engagement skills.
  • Ability to work independently, manage priorities and meet deadlines.

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

  • Personal and professional development opportunities 
  • Hybrid working 
  • Purchase leave scheme and gender neutral 16 weeks paid parental leave 
  • Super Contribution Continuation for 12 Months of parental leave 
  • Linkedin Learning 
  • Income Protection Insurance 
  • Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours) 
  • Rest Stops - meeting free breaks 

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 31 July 2025. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.

 

Top Skills

Bpm Systems
Bpmn
Customer Journey Mapping
Data Flow Diagrams
Dmn
Process Mining
HQ

Rest (Australia) Sydney, New South Wales, AUS Office

Sydney, New South Wales, Australia

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