Brand and Visual Designer

Dovetail is the world’s leading AI-first customer insights hub, on a mission to improve the quality of every thing. We’re redefining what it means to be connected to your customer, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle.

Founded in 2017, Dovetail’s team is 100+ and growing across our offices in Sydney and San Francisco. We’re seeking ambitious problem solvers from a diverse range of backgrounds, who are desired for their experience, passionate about their craft, and excited about the work we’re undertaking.

As a Brand & Visual Designer in our dynamic in-house creative studio, you’ll collaborate closely with cross-functional teams to bring our brand to life and ensure our visual communications resonate deeply with our customers. You’ll be a key player in maintaining and evolving our brand identity across touch points, from brand campaigns and paid ads, to event experiences, editorial art and beyond. If you thrive in a fast-paced environment, are a natural problem-solver, and possess a strong multi-disciplinary skillset, we want to hear from you.

What you'll do

• Shape our brand: Partner with the creative director and designers to develop concepts, execute designs, and iterate based on feedback. You'll be instrumental in shaping the visual language of our brand across touchpoints.
• Develop and maintain design systems: Develop, maintain, and evolve our brand and campaign design systems, ensuring consistency and scalability across creative outputs.
• Deliver omni-channel campaigns: Deliver cohesive multi-format, omni-channel campaigns from initial concept to final execution.
• Grow our brand library: Create on-brand assets and templates across marketing channels, ensuring brand consistency and efficiency.
• Create high-impact advertising: Produce organic and paid ad campaigns for various platforms and channels, optimizing for performance and engagement.
• Champion our customers: Get to know our current and future customers to develop visual communications that not only engage and delight, but inform and educate.
• Translate complex ideas: Develop a deep understanding of our product and market to translate complex ideas into compelling designs that resonate with our audience.
• Set trends: Stay ahead of the curve and learn about new design trends, tools, and technologies to bring fresh ideas to the table.
• Identify opportunities, solve problems: Proactively identify problems and opportunities, offering creative and effective solutions.
• Collaborate cross-functionally: Partner with teams across the business to understand their design needs and deliver impactful projects that support their objectives.

Your background

• Strong brand and visual design experience. You’ve worked in a fast-paced agency, studio, or startup environment evident through a portfolio of innovative and impactful creative work.
• Multi-disciplinary creative. You’re confident and competent at applying your diverse skill set across projects with proficiency in modern design and collaboration tools such as Figma, Adobe Creative Cloud, Notion, etc. If you’re not familiar with a tool or skill, you learn it.
• Humble, self-starter. You’re proactive, adaptable, and comfortable working collaboratively and independently to manage projects of all sizes and deliver high-quality content. You’re able to critique your work and take feedback as an opportunity to improve.
• Strategic thinker. You consider the impact of your solutions and understand how to balance user needs with business objectives to create effective designs that drive results.
• Detail-oriented. You have high attention to detail and an understanding of how even the smallest details can have a big impact.
• Pragmatic and flexible. You're comfortable with ambiguity, excited by challenges, resourceful in solving problems, and are able to adjust to shifting deadlines and project goals.
• Excellent communicator. You’re able to articulate your big ideas and rationalize your design decisions, presenting to and managing stakeholders to get buy in for your solutions.
• Supporting experience is a plus. Ideally you have experience in motion design and display ads, with skills in video production and editing nice to have.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group.

Benefits

• Equity for everyone. We put our money where our mouth is. No matter your role, we provide equity for all along with competitive salaries. See your investment grow as Dovetail grows.
• Equal parental leave. We offer an inclusive framework of 20 weeks equal paid leave to support new parents. Every family is unique, so you make the call how you’d like to take care of what matters most.
• Modern and pet friendly offices. Bring your pooch to our modern, ergonomic offices in the heart of Surry Hills. We also host monthly events for the whole team to connect and unwind.
• Flexible work-life balance. Whether you're a parent, student, or juggling a million things, we get it. While we're an office-first culture, we work together to make your schedule work for you.
• Develop and grow. Take a course, attend a lunch and learn, or head to a conference to help you grow! We love to support you any way we can, so expect Dovetail to be your #1 fan when it comes to achieving your career goals.
• Extra paid days off. Enjoy ad-hoc KitKat days to take a step back and spend it however you like. Hit the beach, spend time with your family, pick up that hobby you’ve been meaning to try, or anything in between!
• Health is wealth. We believe that everyone has the right to mental wellness and support. So every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.
• Floating public holidays. Public holidays don’t always align with when you want to take leave. So the choice is yours when it comes to swapping public holiday leave for a later date. You do you!