Business Analyst | Digital Transformation

Job Overview

As a Business Analyst, you will:

• Lead Analysis and Solution Design: Gather, document, and validate both business and technical requirements to underpin transformative solutions.

• Engage Stakeholders: Facilitate workshops and meetings to ensure alignment of expectations with business needs, and deliver success across projects.

• Bridge Business and IT: Serve as the critical liaison between business units and technical teams, ensuring smooth translation of requirements throughout testing and change management phases.

• Mentor and Innovate: Mentor junior analysts and contribute to elevating BA practices, standards, and tools across our organisation.

• Client-Facing Excellence: With 4+ years’ experience in professional services and proven client-facing skills, you will confidently manage external client engagements while juggling multiple priorities.

Required Skills & Experience

• Requirements Gathering & Documentation: Clear and structured approach to capturing business and functional requirements.

• Stakeholder Management: Excellent interpersonal skills and confidence communicating with both clients and internal teams.

• Process Mapping & Analysis: Proven ability to document current and future state processes, identify pain points, and propose improvements.

• Workshop Facilitation: Experience leading discovery sessions, interviews, and solution design workshops.

• Problem Solving & Critical Thinking: Strong analytical mindset to dissect complex challenges and propose effective solutions.

• Communication: Exceptional verbal and written skills, with the ability to tailor messaging to both technical and business audiences.

• Project Delivery Awareness: Familiarity with project lifecycles and methodologies (Agile/Scrum or Waterfall).

• Tool Proficiency: Hands-on experience with JIRA, Confluence, Visio/Miro, Excel, and presentation tools.

• Ideally, you will have 4+ years in a professional services environment, ideally with exposure to digital transformation initiatives and enterprise projects.

Ready to Make an Impact?
If you're passionate about driving digital change, have the technical and interpersonal prowess to bridge business and IT, and thrive in a professional services environment, we’d love to hear from you!