As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Technical Business Analyst Job DescriptionReports to:
Scrum Master
Opportunity snapshot:
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. The successful candidate will join one of our delivery teams to work primarily with our Australian Superannuation clients to provide consultation services and understand and document their business needs in order to scope the solution to lead to successful business outcomes and support the delivery of these solutions by our cross functional teams.
Key responsibilities:
- Assessing and validating the suitability of requirements of others and ensuring that analysis standards and practices are met.
- Analysing and validating business and system solutions and contributing to other written requirement deliverables necessary to increase the business value and/or ensure quality of services and solutions
- Production of functional design documentation and user stories including detailed acceptance criteria to support successful outcomes
- Assure solutions adhere to requirements through the development and testing lifecycle through trusted partnerships with developers, testers and business stakeholders.
- Workshop requirements facilitation and solution demonstration ‘play back’
- Requirement Traceability and change management
- Support of the cross functional delivery team throughout the software development lifecycle
Competencies, Skills and Experience
Essential
- Superannuation, Pension and Annuity Industry knowledge (RG 146 Qualification preferred)
- Excellent stakeholder engagement and management skills across all enterprise levels
- Strong experience facilitating workshops with a range of stakeholders
- Extensive experience in requirements elicitation, definition, traceability, and management across different delivery methodologies
- Strong skill and experience in business process analysis, process improvement and process modelling
Desirable
- Experience with SQL Server, JIRA and Confluence
- Defined Contribution and Defined Benefit Plans Industry knowledge
- Understand investment options such as Securities, Warrants and ETFs
- Experience delivering in Agile and traditional methodologies
- CBAP (IIBA) or PBA (PMI) Certification
Underlying Competencies
The successful candidate will be able to demonstrate the below competencies:
- Analytical Thinking and problem Solving
- Generates useful and creative ideas for self and others
- Applies new ideas to solve existing complex problems
- Pros and cons of all options are clearly communicated to stakeholders
- Uses a sound problem solving framework
- Communicates organization wide impacts of change
- Can work comfortably with abstract concepts
- Can identify opportunities for improvement through modelling and analysis
- Behavioral Characteristics
- Facilitates decision making for others
- Can identify and draw out conflicts of interest
- Takes full accountability for own and team's work
- Seen as open and honest
- Has predictable and reliable plans for self and others
- Role models adaptability to change
- Reviews change and evaluates effectiveness
- Communication Skills
- Effectively presents information to get buy in
- Achieves challenging outcomes through communication skills
- Strong personal brand as a clear communicator
- Demonstrates listening through playback or actions
- Interaction Skills
- Experienced facilitator with exceptional stakeholder management skills
- Can inspire and influence others
- Can create a compelling vision of the future state
- Regularly and successfully coaches others
- Tools and Technology
- Determines the toolset for a project / program
- Teaches others the tools required
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
