Business Analyst (Website)

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

Why Join Us?

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

What’s the role?

Lendi Group is seeking an experienced Business Analyst to join our Growth Product team – the primary entry point for customers into the Aussie and Lendi businesses.

This team owns and optimises key areas of our website, including property reports, credit scores, calculators, landing pages, web content, and our core customer acquisition funnels.

As part of our Business Analyst Practice, you’ll play a critical role in identifying opportunities, validating hypotheses, and optimising user journeys with a focus on the website experience. You’ll collaborate closely with product managers, engineers, designers, and stakeholders in a fast-paced, cross-functional environment.

This role is ideal for someone who thrives on using data and insights to drive product-led growth and deliver measurable impact.

On a typical day you will:

• Conduct in-depth analysis and requirements gathering sessions.
• Create and manage detailed user stories and acceptance criteria.
• Collaborate with agile cross-functional teams (Engineering, Product, Design, QA) across remote and on-site settings environments.
• Provide BAU support, including helpdesk ticket analysis and resolution.

• Demonstrated end-to-end Business Analyst experience within Agile Scrum team.
• Proficient in JIRA and Confluence for documentation and workflow management.
• Strong blend of technical and business BA skills.
• Comfortable working autonomously and adapting to changing priorities in a fast-paced environment.
• Awareness of digital product design and the interaction between frontend and backend connectivity.
• High attention to detail when reviewing and interpreting UI designs,able to spot inconsistencies, usability issues, and ensure alignment with business requirements.

Desirable but not essential:

• Understanding of the home loan application lifecycle, particularly lending-specific requirements

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!

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