Business Analyst

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

2 year fixed-term opportunity.

A bit about your role

We have an exciting opportunity at nbn for a Business Analyst to join our Product Development and Process Transformation team on a two-year fixed term. Reporting to the Executive Manager Product Development and Process Transformation, this role will support the Products and Pricing function by contributing to large-scale transformation initiatives and leading small to medium process improvement projects.

We are seeking a Business Analyst who thrives on turning complexity into clarity. In this role, you’ll be the bridge between business needs and technical solutions, working closely with stakeholders to define requirements, map processes, and ensure alignment across projects. You will lead a small to medium process improvement initiatives and contribute to large-scale transformation programs, applying structured analysis and project management principles to deliver measurable outcomes. From gathering insights and documenting workflows to supporting go-to-market strategies, your ability to manage priorities and keep stakeholders engaged will be key to success.

A bit about you

You bring proven experience in business analysis and process improvement, with a strong understanding of project management fundamentals. You’re confident in stakeholder engagement—facilitating workshops, eliciting requirements, and managing expectations across diverse teams. You’re adaptable, detail-oriented, and thrive in dynamic environments where collaboration and clear communication matter. If you enjoy solving problems, influencing outcomes, and making processes better for everyone, this role is for you.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a 2-year fixed-term opportunity and applications will close at midnight on Sunday 18th January 2026.

To be eligible for this role, you must have full working rights in Australia.