The Business Development Manager is responsible for establishing and maintaining strong relationships with customers in the Education sector, overseeing a portfolio, negotiating sales opportunities, enhancing student enrollment, and identifying new markets. This role involves collaborating with internal teams and managing projects to deliver client-focused training solutions.
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Snowflake Educational Services is seeking a Business Development Manager to sell our Education Services across APJ, focusing on the ANZ market. We're looking for a strong communicator who understands customer buying behavior and is eager to support customers and data professionals. In this high-impact role, you’ll help empower individuals and organizations through Snowflake’s training and enablement programs
The Business Development Manager will be responsible for creating and maintaining long-term, trusting relationships with our customers. This role involves overseeing a portfolio of customers, developing business with new and existing clients, and actively seeking new opportunities to drive customer enablement. .
Key Responsibilities:
- Developing strong relationships with customers by connecting with key business executives and stakeholders while building and managing your sales pipeline.
- Liaising with cross-functional internal teams to provide a gold standard in customer experience.
- Serving as lead point of contact for all customer accounts and internal teams regarding Snowflake Training and Certification programs in your assigned territory.
- Building, enhancing, and maintaining strong, trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Negotiating and closing sales opportunities with a focus on exceeding targets, increasing student enrollment, and certification attainment, building enablement programs within assigned territory.
- Ensuring the timely and successful delivery of our solutions aligned to customer needs/objectives.
- Developing new business with existing clients and identifying new markets/opportunities to meet targets.
- Forecasting and tracking key metrics (monthly/quarterly/annual forecasts, incl. business plans).
- Collaborating with the sales team to identify and grow opportunities within the territory.
- Being a team player who elevates others and fosters strong customer loyalty.
- Operating independently with initiative and a solution-driven mindset.
Ideal Candidate:
- Proven work experience in IT Training and Certification as a Key Account Manager or a similar role, complemented by a BA/BS degree and at least 5 years of experience in Education Sales.
- Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
- Track record of success in achieving quotas and assigned goals.
- Proficient in CRM software (e.g., Salesforce).
- Experience in delivering client-focused solutions that address customer needs.
- Proven ability to manage multiple account management projects simultaneously while maintaining sharp attention to detail and effectively collaborating across all stakeholders.
- Relevant technical knowledge in areas such as database systems, cloud computing, and virtualization, with the ability to engage deeply with technologies critical to the industry.
- Excellent listening, negotiation, and presentation skills, alongside strong verbal and written communication abilities.
- Sales training experience (consultative, SPIN, Challenger) will be viewed favorably.
- Self-starter who can prioritize and complete work across concurrent projects and tasks.
Top Skills
Cloud Computing
Database Systems
Virtualization
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