About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
JOB SUMMARY:
The Business Development Representative will facilitate and support the strategy and development to increase revenue growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Propose and support strategic business development growth initiatives.
- Communicate market needs and trends to senior management.
- Monitor and evaluate activities of the competition.
- Lead the development of tools and training support materials for field service representatives, dealers, and customers providing them with a deeper understanding of business systems in place for their support.
- Analyze dealer service capability and assist with implementation improvements.
- Develop management reporting tools and service support documents
- Support execution of strategic growth initiatives by taking an active role in:
- Preparing or assisting with major repair quotes, accidents, and non-standard enquiries for customer upgrades.
- Liaise with ISS and Customer Support to optimize aftermarket sales administration processes and bid preparation.
- Other strategic growth activities.
- Provide sales administration support for above from enquiry to final invoicing.
- Support international sales requirements.
- Assist in the analysis and methods to capture the Total Cost of Ownership (TCO) calculation.
- Participate in resolving issues regarding customer dissatisfaction
- Assist in developing department-specific strategic goals and objectives
MINIMUM QUALIFICATIONS:
- Bachelor's degree in related field.
- Five (5) years of experience in related field.
- Ability to travel up to 25%.
PREFERRED QUALIFICATIONS:
- Class A or B CDL with restriction L removed preferred.
- Proficient with Microsoft Word, Excel, and PowerPoint software applications.
- Previous experience in aftermarket function with automotive, special vehicle or industrial equipment.
WORKING CONDITIONS:
- Physical Demands: Frequent Sitting, Typing, Hearing, Talking, Visual, Manual Dexterity; Occasional Driving; Seldom Climbing, Walking/Running, Reaching, Standing, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion.
