Business Solutions Implementation Analyst

• Sydney-based hybrid work environment
• Project and BAU
• Permanent opportunity
• Play an important part shaping enterprise knowledge solutions that make a real difference to our iconic Australian institution

About the Team

The KM Information Solutions team sits within the Knowledge Management Department and is responsible for designing, delivering and supporting information and knowledge solutions that enable the organisation to work simpler, faster and smarter. Partnering closely with business stakeholders, the team improves access to information, optimises knowledge systems and processes, and ensures knowledge assets are well‑governed and fit for purpose. The team plays a key role in supporting informed decision‑making and effective knowledge sharing across the organisation.

About the Role

• Support the delivery of digital solutions and the adoption of improved digital processes across the organisation
• Assist with the planning, delivery, and support of projects and business-as-usual activities alongside experienced team members
• Participate in workshops to gather and document business requirements, and support testing and implementation activities
• Gain hands-on experience with document management systems, collaboration platforms, and productivity tools
• Prepare user guides, training materials, and supporting documentation
• Contribute to process improvement and change management initiatives, while developing skills in information, records, and knowledge management, governance, and best practices
• Learn in a collaborative, mentorship-focused environment with opportunities to build expertise

About You

• You have up to one year of experience in information management, business analysis, or a related field, gained through internships, university projects, or entry‑level roles.
• You are eager to learn and develop new skills in a collaborative and supportive team environment.
• You are comfortable communicating clearly and managing your work with strong organisational skills.
• You have a genuine interest in technology, information management, and digital transformation.
• You are familiar with Microsoft 365 tools such as SharePoint, Teams, or Power BI, or are keen to build capability in these tools.
• You hold a tertiary qualification in Computer Science, Information Management, Business, or a related discipline, or bring equivalent practical experience.
• You have exposure to, or an interest in, project management methodologies such as PRINCE2 or Agile, though formal certification is not essential.

How to Apply

Your application should include a resume detailing your experience and qualifications, and a cover letter that clearly addresses the key selection criteria, highlighting your relevant skills, knowledge, and experience.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play  a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.  We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.  We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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